Agena Group
Car Park Warden
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Company Description
As the UK's leading parking and technology-enabled management group, we support more than 9,000 locations across housing, healthcare, education and commercial estates. We're proud to be Carbon Neutral Britain certified and committed to creating positive outcomes for our clients, communities and colleagues alike. We're growing quickly, investing heavily in technology and expanding into new sectors, creating exciting opportunities for people who want to make an impact and be part of something ambitious. Why not join us?
Position
This role is based at a retail park in Coventry. You will be checking that site users have parked responsibly and are following site rules for timing and payment. Your focus will be delivering front-line service in an outdoor environment. You may need to issue Parking Charge Notices to vehicles that are not adhering to on-site rules. We will train you on the site rules and the equipment used.
Experience in a similar role is desirable however not essential as we provide training, guidance and support every step of the way. If you are good at liaising with the public and can stay calm when needed, then this could be for you.
Induction and training are provided, including H&S and conflict resolution training. You will receive a uniform and the equipment required to do your job.
The Shifts
Shift times are Monday - Sunday, allocated on a rota basis. All shifts are 8 hours and will fall between 10am - 6pm and 12pm - 8pm.
Weekends availability is required as this is a busy time. All shifts will part of your rota, so full flexibility is required.
The Location
This role is based at Arena Shopping, Coventry, CV6. You must be able to reliably get to site for the shift start times.
We support local recruitment and are looking for applications from the CV1 - CV8 postcode area
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You
If you love working outside and excel at communicating with the public, then this active role could be for you. You will need to be helpful and empathetic.
Please note: we are unable to accept applications from under 18's due to Health and Safety requirements for this role.
Reside in the CV1 - CV8 postcode area.
Agena Values
We believe that the way we do business is as important as the business that we do. Operating with integrity and high ethical standards is the Agena Group way. Our values reinforce our behaviours and what is important to us. Living these values is essential to our success.
- Ambitious: we aim for world class service
- Disruptive: we're here to change the industry
- Ethical: we do things for the right reasons
- Insightful: we use research to guide our decisions
- Collaborative: We're better when we work together
- Innovative: we help people see things differently
The Pay
The salary is £27,126 per annum, based on 40 hours per week. There is also a bonus scheme linked to tickets issued.
Welcome Bonus
We are offering a retention bonus of £500 across your first 6 months.
(£200 will be paid on completion of month 3, and a further £300 at month 6 on full completion of performance reviews, subject to satisfactory performance in line with the role requirements. Full T&Cs apply and will be given in writing once you start with the company.)
What We Offer
We know there's more to life than work - that's why when you join Agena, you'll get your pick of our amazing benefits through our Enjoy Benefits platform. That includes discounts on gym memberships, travel bookings, high street vouchers and days out. You can also benefit from Technology benefits, Wellness benefits, Health Care plans and Car Lease benefits and much more.
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- Incremental holiday increases to recognise long service
- 2 volunteering days a year
- Unlock your potential with our training, learning & development, and apprenticeship options throughout your career
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling
- Cycle-to-work scheme
- EV Charging points at office locations
- Regular team/company socials
- Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.
We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.
We are a Mindful Employer and are committed to supporting your mental health at work.
The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact recruitment@agenagroup.com
We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.
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