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Auto Logistic Solutions Ltd

Car Rental Agent

Rochdale
Posted about 22 hours ago
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Company Description

Auto Logistic Solutions Ltd is an after-accident specialist focused on supporting clients following non-fault road traffic collisions. The company provides a comprehensive accident management service designed to ensure clients are not left out of pocket after an incident. It offers like-for-like replacement vehicles for mainstream, prestige, and commercial clients across the UK. More information about services and coverage is available on the company’s website.

Role Description

The Car Rental Agent is a full-time, on-site role based in Rochdale. This position is responsible for managing vehicle rentals for clients involved in non-fault accidents, ensuring appropriate like-for-like replacement vehicles are arranged quickly and efficiently. Day-to-day tasks include:

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  • Handling booking inquiries
  • Explaining rental terms
  • Completing rental documentation
  • Coordinating vehicle collection and returns

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The Car Rental Agent will respond to client queries, maintain accurate records in the company’s systems, and work closely with repairers, insurers, and internal teams to provide a smooth customer experience. The role also involves verifying client eligibility, checking vehicle condition, and supporting general office and administrative duties as needed.

Qualifications

  • Candidates should possess skills and experience in car rental operations, including vehicle allocation and contract processing.
  • Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients and partners.
  • Candidates should possess abilities related to customer service and customer satisfaction, with a focus on empathy and problem-solving.
  • Candidates should possess computer literacy skills, including proficiency with office software and data entry.
  • Previous experience in vehicle rental, accident management, or automotive services is beneficial.
  • Strong attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced environment are desirable.
  • A valid UK driving licence and familiarity with different vehicle types is advantageous.
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Skills

Car Rental Operations
Vehicle Allocation
Contract Processing
Customer Service
Problem Solving
Communication Skills
Computer Literacy
Data Entry
Administrative Duties
Attention To Detail
Organizational Skills
UK Driving Licence

Location

Rochdale, England, United Kingdom

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