Cardiology Specialist Administrator

Job Description

To assist with the management and provision of an efficient and comprehensive administration support for the Specialist Nurses in Rapid Access Chest Pain and Heart Failure within the Cardiology Department.

• To manage the speciality administration and workload, ensuring appropriate delegation of tasks to other members of the speciality team.
• Assist the Cardiology Lead Nurse to develop and support the team on the range of competencies required.
• Significantly contribute to the delivery of Trust standards for booking and administration procedures.
• Ensure information is recorded on all systems in a timely fashion, escalating any breaches and updating pathways.
• Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.
• Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.
• Manage and maintain the Cardiology Nurse led Clinic diary and waiting lists ensuring appointment slots are fully utilised and booked in accordance with the Trust Patient Access Policy.
• Accurate recording of information.
• Timely distribution of letters and information, both for Trust and external organisations.
• Ensure all administrative processes are adhered to within the speciality team.
• To respond to general enquiries to the department.
• Register referrals onto department computer system in accordance with Trust and National Booked Admissions Programme procedures.
• Record and update patient data on Trust and department computer systems, ensuring that patient information is correct and kept up to date.
• Utilise Medway, Tomcat, Anglia Ice and NHS mail to provide an efficient service for patients, staff and visitors when required.
• Accurate filing of information.