Helping Hands Home Care
Care Assistant

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Company Description
Helping Hands Home Care has been providing quality home care since 1989 and is now one of the largest and most experienced providers of live-in care in England and Wales. The organization supports people to remain in their own homes through services such as short-term respite, convalescent care, and companionship care. Its premier care service is designed to promote independence and choice while delivering comfort, practical support, and meaningful companionship, whether for brief visits or round-the-clock care. Care professionals are at the heart of the company, and Helping Hands is proud of the positive impact they make on the lives of those they support. Joining Helping Hands means becoming part of a team that values respect, reliability, and person-centered care.
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Role Description
This full-time Care Assistant role is based in Gateshead and focuses on supporting individuals in their own homes with daily living tasks. Day-to-day responsibilities include assisting with personal care, mobility, meal preparation, light housekeeping, and medication prompts in line with individual care plans. The Care Assistant will provide companionship, emotional support, and encourage independence while maintaining dignity and privacy at all times. The role also involves clear communication with customers, families, and colleagues, documenting care activities accurately, and following health and safety and safeguarding procedures. Flexibility to work various shifts, including evenings and weekends, and a commitment to delivering high-quality, person-centered care are essential.


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Qualifications
- Candidates should possess strong interpersonal skills and effective communication abilities to build trust and rapport with customers and colleagues.
- Candidates should possess caregiving experience or a genuine interest in care work, including support with daily living tasks and personal care.
- Candidates will be trained in manual handling and safe mobility support, following training and health and safety guidelines.
- A caring, patient, and reliable approach, with the ability to work both independently and as part of a team, is essential.
- Basic IT or mobile device skills to use electronic care systems, and the ability to travel locally to customers’ homes is required.
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