Care Assistant

Role Overview

We're looking for someone who is compassionate, person-centred, open and honest, and committed to delivering high-quality, professional care as part of a supportive, collaborative team. If you go the extra mile for others and want to make every moment matter, we'd love to hear from you.

Key Responsibilities

Patient Care

• Provide personal care in line with the patient's care plan under RN supervision, supporting toileting, washing, eating, and drinking while maintaining dignity and privacy.
• After competency sign-off, undertake independent visits to deliver delegated care with clear escalation routes.
• Support patients with medication after completing medicines support training, including prompting, assisting, and, where authorized, administering prescribed medication within your competence and under RN direction.
• Prepare and serve simple meals, snacks, and drinks following food hygiene training and hospice policies.
• Provide care after death, respecting cultural, spiritual, and religious needs.
• After training, carry out verification of expected death in the community in line with hospice policy.
• Ensure safe custody and accurate recording of patient property.
• Always maintain patient safety, delivering care only within your training and competence.

Communication and Family Support

• Communicate sensitively with patients and families, adapting to preferred communication methods and supporting those with communication difficulties or sensory loss.
• Respond to queries in a friendly, respectful manner, directing people to the appropriate professional when needed and maintaining confidentiality.
• Support families with practical next steps after death, including liaising with funeral directors.
• Report concerns, deterioration, or changes in condition promptly to the RN.

Documentation and Reporting

• Complete accurate, timely records at the point of care using hospice systems.