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Care Assistant

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Job Title: Care Assistant (Extra Care)
Salary: Band C SCP 5 – 8 (£26,427 - £27,709)
Location: Willow Gardens, Harvest Road, Rowley Regis, B65 8FG
Contract: Permanent
Hours: 18 hours per week
About The Role
Sandwell Council is looking to recruit a Care Assistant to join our team at Willow Gardens Extra Care Service.
This rewarding role involves providing high-quality care and support to adults aged 55 and over, including individuals with physical disabilities, mental health needs, and dementia. You will help people maintain their independence, dignity, and wellbeing while supporting them to live fulfilling lives within an Extra Care setting.
Alongside providing personal care where required, you will support residents to take part in a wide range of social, recreational, and wellbeing activities. These may include creative arts, celebrations and events throughout the year, gentle exercise sessions, games, bingo, entertainment, and community outings.
You will work as part of a committed team, helping to deliver personalized support that reflects the values and standards expected by the Care Quality Commission (CQC).
Working Pattern
The post is currently 18 hours per week over four days and may be subject to change to meet service requirements:
- Monday: 10:00am – 3:00pm
- Tuesday: 1:00pm – 5:00pm
- Wednesday: 10:00am – 3:00pm
- Friday: 1:00pm – 5:00pm
Flexibility is required to work Bank Holidays and other shifts as needed by the service.
What You'll Be Doing
- Providing person-centred care and support to residents.
- Assisting with personal care, dressing, grooming, and hygiene where required.
- Supporting individuals with eating and drinking.
- Encouraging participation in activities and social engagement.
- Promoting independence, dignity, choice, and wellbeing.
- Maintaining a safe environment and adhering to health and safety procedures.
- Working collaboratively with colleagues, families, health professionals, and partner agencies.
- Supporting residents in accordance with safeguarding and CQC standards.
- Maintaining accurate records and respecting confidentiality at all times.
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What We're Looking For
Essential Requirements
- Willingness to undertake and complete the Care Certificate and work towards a recognised Level 2 Care qualification.
- Experience of working with or caring for older people, adults with disabilities, or individuals with mental health needs.
- Good verbal and written communication skills.
- Ability to work effectively as part of a team and independently.
- A caring, patient, and empathetic approach.
- Commitment to promoting equality, diversity, and inclusion.
- Ability to maintain confidentiality and professional boundaries.
- Understanding of the importance of person-centred care and supporting individual choice.
Desirable
- Experience within a residential, domiciliary, or Extra Care setting.
- Knowledge of dementia care.
- Medication administration training or willingness to undertake training.
Why Work for Sandwell?
At Sandwell Council, we are proud to support our residents to live independently and with dignity.
We offer:
- A supportive and inclusive working environment.
- Learning and development opportunities.
- Local Government Pension Scheme.
- Generous annual leave entitlement.
- Access to a range of employee benefits and wellbeing support.
- We are committed to creating a workforce that reflects the diverse communities we serve and welcome applications from all sections of the community.
Additional Information
This post is subject to an Enhanced DBS check with Adults' Barred List clearance.
Applicants must be aged 18 or over.
Please submit a CV and supporting statement to Sheona Grey at sheona_grey@sandwell.gov.uk.


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Important Information
This post is subject to an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of the work with vulnerable adults.
Informal Enquiries
For an informal discussion about this opportunity, please contact Lorraine Skipp or Tracy Edwards on 0121 569 5816.
Why Sandwell Council?
At Sandwell Council, our work has a real impact. We are proud to be a values-led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on learning and development. By joining us, you'll play a key role in helping residents access the housing services and support they need whilst contributing to thriving communities across the borough.
To find out more, please visit our careers page: We Are Sandwell
We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible.
If you are an internal candidate and currently at risk, please let the recruiting manager know.
We place equality, diversity, and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds, and identities. This diversity makes us a stronger and more effective council.
We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported, and able to contribute fully is central to our culture and the way we work.
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