Care Coordinator

A fantastic opportunity has arisen for a full time Care Coordinator to join our dynamic team in Swansea.

In return, we offer highly competitive pay rates, company uniform, paid DBS disclosure, flexible hours, full training, and on-going support.

About Care Cymru

Care Cymru has achieved considerable organic growth over a number of years and now provides almost 10,700 hours of care and support each week to some 775 people from our 5 branches and Head Office. We provide employment for more than 530 care staff and office-based staff in several towns and cities.

Responsibilities

As a care coordinator you will be responsible for scheduling care staff's rota for the designated area. Along with providing a high standard of care to our clients in their own homes.

This role will also include the following duties:

• To participate in the out of hours on call back up service as required on a rota basis
• Help to manage the day to day operation of the branch
• Monitor the quality of the service as directed by quality monitoring systems
• To undertake the day to day monitoring of work standards of a team of care workers, including specialist teams where appropriate, referring performance and disciplinary issues to the care manager
• To assist with maintenance of records, in written or computerised format, as specified within procedures or as requested by care coordinators. Specifically to ensure that documentation in the homes of service users complies with Care Cymru policies and procedures and in adherence to care standards
• Attend service user reviews as required
• Complete care rotas for staff and service users ensuring that all daily care packages are covered on a weekly basis
• Deal promptly and appropriately with any complaints received
• Participate in any managers/staff meetings putting items forward for the agenda
• Deputise in the absence of the care manager
• To provide cover in other areas as and when required