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Care Coordinator
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About The Role
What you'll be doing day to day
Domiciliary Care Coordinator
Care Coordination | Compliance | Client Support
The Company
A growing and well-established care provider is seeking a Domiciliary Care Coordinator to support the continued delivery of high-quality care services across Birmingham and the surrounding areas.
The organisation is committed to delivering person-centred care while maintaining high standards of compliance, communication, and service delivery. Due to continued growth, the business is now looking to appoint a proactive and organised Care Coordinator to support the operational running of its domiciliary care services.
The role
As a Domiciliary Care Coordinator, you will play a key role in ensuring the smooth day-to-day coordination of carers, schedules, and client support across multiple care packages.
You will work closely with carers, clients, management, and external stakeholders to ensure care is delivered safely, efficiently, and in line with all compliance requirements.
You Will Take Responsibility For
- Coordinating staff rotas, schedules, and care visits
- Ensuring compliance documentation and records are maintained accurately
- Supporting service users and ensuring high levels of client satisfaction
- Liaising with carers, families, and external professionals
- Monitoring staffing levels and supporting shift coverage where required
- Supporting audits, policies, and regulatory requirements
- Travelling to different sites and care settings where necessary
What You Need
It is ESSENTIAL for the successful candidate to have the following:
- Experience within a domiciliary care or care coordination environment
- Strong organisational and communication skills
- Good understanding of compliance within care services
- Ability to manage rotas and schedules effectively
- Flexible approach and willingness to travel between sites
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Other DESIRABLE Qualities Include
- Previous experience in a supervisory or senior care role
- Understanding of CQC standards and care regulations
- Experience using care management or rota systems
- Ability to work effectively in a fast-paced environment
What’s On Offer
This is an opportunity to join a supportive and growing care organisation where you can play a key role in maintaining service quality and operational efficiency.
- Salary: £27,000 per annum
- Full-time, permanent position
- Opportunity for progression within the organisation
- Supportive management and team environment
- Ongoing training and development opportunities
Location: Birmingham
How To Apply
If you are an organised and care-focused professional looking to progress within domiciliary care, please apply via this advert.
We aim to respond to all successful applications within 5 working days.
We are an equal opportunities employer and is committed to safeguarding and promoting the welfare of vulnerable individuals.
Key Responsibilities
Your core focus areas in this role
Flexible Hours
Required Skills & Technologies
What you'll need to bring to the table
Pro tip: Don't meet every requirement? Apply anyway — we value potential and a growth mindset over ticking every box.
Diagnostics Patient Care Triage
Why You'll Love This Role
The standout reasons to join us
Care Coordination | Compliance | Client Support
About T3AM Global
Who you'll be working for
We build exceptional teams ready for tomorrow’s challenges. Through our expertise in Talent, Technology, and Training, we empower organisations to achieve breakthrough performance. Our approach combines finding outstanding talent, implementing cutting-edge technology, and delivering transformative training. We’re your strategic partner in building high-performing teams that drive sustainable success. We envision a future where innovative teams shape tomorrow’s business landscape. Through collaboration and excellence, we’re making that vision reality.
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What We Offer
Benefits at T3AM Global
Flexible Working
Hybrid and remote options available
Competitive Salary
Transparent bands with regular reviews
Health & Wellness
Medical, dental, vision & mental health
Learning & Development
Annual budget for courses & conferences
Generous Time Off
25+ days holiday plus bank holidays
Inclusive Culture
Collaborative team, diverse & welcoming environment
Application Process
What to expect when you apply
Pro tip: Prepare 2–3 examples of past achievements using the STAR method (Situation, Task, Action, Result) — they'll come in handy at every stage.
Typical process — exact steps may vary by role.
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Submit Your Application
~5 mins
Complete our quick application form — upload your CV and a tailored cover letter. We review all applications within 5 working days and every submission gets a response.
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Initial Screening Call
30 mins
A relaxed 30-minute call with our talent team. We'll walk through your background, discuss why this role excites you and answer any questions you have about the team or company.
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Interview with the Hiring Team
1 hour
Meet the hiring manager and a future colleague. Expect competency-based questions, real-world scenarios from the role, and time to ask us anything about day-to-day life here.
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Offer & Onboarding
2–3 days
References, a final conversation on compensation and start date. We aim to give you a decision within 48 hours and our onboarding team gets in touch straight away.
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