Home Instead
Care Coordinator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Our office was established in 2015 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.
Job Description
We are seeking a dedicated and compassionate Care Coordinator to join our dynamic team in Hayling Island, United Kingdom. In this fast-paced role, you'll be at the heart of delivering meaningful care that genuinely transforms our clients' lives. You'll work collaboratively across a busy, purposeful environment where your decisions and actions directly impact the wellbeing of the people we support.
Key Responsibilities:
- Coordinate and optimise care plans in real-time, working closely with families, care staff, and healthcare providers to ensure clients receive seamless, person-centred support
- Proactively monitor and adjust care plans to deliver optimal client outcomes, taking ownership of continuous improvement
- Maintain meticulous, up-to-date client records and care documentation, ensuring accuracy and compliance at all times
- Collaborate dynamically with the Care Manager and wider team to identify and address emerging client needs and concerns
- Respond swiftly to schedule changes and communicate effectively with all relevant parties, keeping the care delivery running smoothly
- Manage administrative tasks with precision, including data entry and report generation, supporting the broader care mission
- Provide professional and friendly telephone support, often being the first point of contact for clients and families
- Contribute to the On Call rota as required, ensuring continuity of care during critical moments
- Champion compliance with healthcare regulations and company policies, safeguarding the people we serve
- Actively participate in team meetings and drive improvements to care delivery processes, growing your expertise alongside the team
- Coordinate with local healthcare providers and community resources, building relationships that enhance client outcomes
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
Exceptional problem-solving abilities: Demonstrated capacity to analyse complex situations, identify practical solutions, and make sound decisions in real-time, particularly in dynamic and demanding environments
Strong interpersonal and collaborative skills: Proven ability to build effective relationships with clients, families, healthcare professionals, and colleagues; excellent communication skills with the capacity to interact with empathy and professionalism across all levels
Proven ability to thrive under pressure: Experience managing multiple competing priorities, responding calmly to challenging situations, and maintaining composure whilst delivering high-quality care coordination
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Previous experience in care coordination, scheduling, or healthcare administration, preferably in a fast-paced care setting
- Proficiency in scheduling software and Microsoft Office programmes
- Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
- Minimum of 5 GCSEs, including Maths and English, or equivalent qualifications
- Keen attention to detail and accuracy in record-keeping and documentation
- Knowledge of healthcare regulations and standards
- Valid driving licence and access to own vehicle, as local travel will be required
- Willingness to undergo a DBS check and any required training
- Experience in office administration is desirable
Additional Information
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Compensation: GBP 27000 - GBP 32000 - yearly
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London