Bluebird Care Durham North
Care Coordinator - Redbridge
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Location: Brentwood & Billericay
Contract type: Office
Salary details: €28000 - €30000 per annum
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Care Coordinator
Location: Redbridge
Salary from: £28,000 per annum
Working hours: 8.30am-5pm Monday to Friday
Bluebird Care – Where passion becomes expertise
We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated person to join our Redbridge team as a Care Coordinator.
As a Care Coordinator, you’ll help our team grow, support our colleagues, and make a real difference every day. You will ensure customers receive safe, consistent and person-centred care in their own homes, while supporting our Care Experts through efficient scheduling and clear communication.
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Benefits
- Ongoing training and development with genuine career growth opportunities
- Health Benefits Scheme & Blue Light Discount Card
- 28 days holiday, pro rata
- A welcoming and supportive team environment
Key Responsibilities
- Create and maintain efficient rotas, ensuring care is delivered on time and in accordance with customer care plans.
- Work with the Registered Manager to ensure appropriate staffing levels and skill mix.
- Arrange cover for staff holidays and absences.
- Process new customer referrals and changes to care needs promptly.
- Support Care Experts by monitoring workloads and promoting work–life balance.
- Match Care Experts to customers based on skills, experience, availability and preferences.
- Be an active participant in on-call, following training and competency sign-off.
- Maintain accurate digital and written records, including travel and incident reporting.
- Ensure confidentiality and adherence to company policies at all times.
- Work collaboratively with colleagues and external professionals to deliver exceptional homecare services.
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About You
- Excellent organisational and communication skills
- Calm under pressure with strong problem-solving abilities
- Confident using digital systems
- Team-focused and committed to delivering exceptional care
- Experience in scheduling or care coordination is beneficial but not essential
- Driver with access to your own car
Bluebird Care Redbridge is an Equal Opportunity Employer.
DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
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