The HICA Group
Care Coordinator
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Care Coordinator HICA Doncaster Homecare
As the leaves change, change lives. Join HICA and warm people's hearts this autumn.
Pay
£14.00 per hour
Contract
40 hours per week
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At HICA, we believe in promoting from within. Our CEO started his career as a Care Worker, and this month alone, five of our Care Workers have progressed through internal promotions. If you're looking for a role with genuine career development opportunities, we'd love to hear from you.
You'll receive paid training, support from our award-winning HICA trainers and access to qualifications including NVQ Levels 1, 2 and 3.
We're also a not-for-profit organisation, with our Shine Charity helping us give back to our communities. From the HICA Lottery to our recent £3,000 World Cup prize giveaway, we believe in making a difference.
About the Role
As a Care Coordinator, you will play a vital role in planning, managing, and delivering exceptional care services.
Your Key Responsibilities Will Include:
- Planning, developing, and maintaining person-centred and outcome-based services, ensuring rotas are designed for effective service delivery.
- Monitoring recruitment needs within your geographical area and communicating weekly updates to the Registered Manager.
- Managing services in accordance with relevant legislation, ensuring compliance with internal and external quality standards.
- Developing strong relationships with service users, their families/representatives, and other professionals or agencies involved.
- Producing accurate electronic and written records, including daily reports, aligned with company policies and GDPR requirements.
- Participating in the on-call rota to meet operational demands and personally covering care calls in the event of staff shortages.
- Responding to, and reporting, any concerns or complaints in line with company procedures.
- Preparing management reports and providing relevant information as required.
- Liaising with community organisations and stakeholders to strengthen service delivery.
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About You
You'll ideally have:
- Strong organisational skills.
- A passion for delivering inclusive care, and the ability to build positive relationships.
- Previous experience providing support within a care setting, administering medication, and using equipment.
- Basic IT skills, including proficiency in Microsoft Office packages.
- Excellent written and verbal communication abilities.
- Knowledge of risk assessment, support planning, and a person-centred approach.
- A Level 2/3 Diploma in Care or another relevant qualification, such as a Care Certificate (desirable).
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Our service promotes independence and social interaction, working closely with local authorities and community teams. We offer a range of care and support, including respite care, personal care, social visits, help with domestic chores, shopping assistance, and help with finances—all tailored to your unique needs and wishes, helping you remain independent at home.
We are proud to be a Veterans Friendly Framework (VFF) accredited organisation and we're committed to the Armed Forces Covenant and its values. We will continue to develop recruitment pathways that attract and support members of the Armed Forces community, and we actively encourage applications from those who have served in the Armed Forces, as well as partners of veterans.
Please note: The company is unable to sponsor the employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
The successful candidate will be required to undertake an Enhanced DBS check.
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