Careline Lifestyles
Care Home Administrator
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Care Home Administrator - Wilkinson Park
Location: Harbottle, near Morpeth (On-Site)
Please Note: Wilkinson Park is located in the rural village of Harbottle, where there is no public transport available. Applicants must have access to their own vehicle and be willing to commute to the home on a daily basis.
Salary: £13.82 per hour
Hours: Part-time, 30 hours per week
Contract: Permanent
About The Role
We're looking for an enthusiastic, organised, and professional Care Home Administrator to join our friendly team at Wilkinson Park. This is a rewarding opportunity to play a key role in the day-to-day running of our specialist care home, providing vital administrative support that helps our residents receive the highest standard of care.
As the first point of contact for residents' families, visitors, professionals, and colleagues, you'll be the welcoming face of the home while ensuring administrative, financial, and clerical processes run smoothly and efficiently.
Working closely with the Home Management Team, you'll help create a well-organised, responsive environment where both residents and staff can thrive.
Key Responsibilities
- Oversee the day-to-day administration of the care home, ensuring efficient and accurate processes.
- Maintain resident records and financial information, both electronically and manually, in line with company policies.
- Process invoices, receipts, and resident account documentation accurately and within required timescales.
- Support payroll administration to help ensure staff are paid accurately and on time.
- Provide administrative and secretarial support to the Home Management Team, including preparing correspondence, reports, and documents.
- Answer telephone calls, welcome visitors, and respond professionally to enquiries.
- Operate office equipment and IT systems effectively, including Microsoft Office applications.
- Support the smooth running of the home by assisting with a variety of administrative and operational tasks.
- Attend mandatory training and maintain up-to-date knowledge of company policies and procedures.
- Uphold confidentiality, health and safety standards, and safe working practices at all times.
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About You
We're looking for someone who is organised, approachable, and enjoys making a difference behind the scenes.
You'll have:
- A minimum of 2 years' experience in an administrative or office-based role.
- Excellent IT skills, including Microsoft Word, Excel, and Outlook.
- Strong numerical ability and excellent attention to detail.
- Outstanding verbal and written communication skills.
- A professional and friendly telephone manner.
- The ability to work independently as well as part of a supportive team.
- A genuine interest in working within a care environment.
- The ability to handle sensitive information with complete confidentiality.
- A full driving licence and access to your own vehicle, as the home is located in Harbottle, where there is no public transport.
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About Us
At Careline Lifestyles, we're a family-run specialist provider of residential and nursing care, supporting adults living with acquired brain injuries, neurological conditions, mental health needs, and complex physical disabilities.
Our focus is on empowering every individual to live as independently as possible while receiving compassionate, person-centred care. We believe every member of our team plays an important role in creating a warm, welcoming environment where residents feel safe, respected, and valued.
Additional Information
This role is subject to an enhanced DBS check as part of our commitment to safeguarding and promoting the welfare of the people we support.
Please ensure you can reliably commute to Harbottle before applying. Due to the rural location of the home and the absence of public transport links, access to your own vehicle is essential.
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