St Mary's Care Homes
Care Home Administrator
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Acomb Manor
Care Home Administrator
Location: Acomb Manor, Acomb, North Yorkshire
Hours: Full Time
Contract: Permanent
Salary: Competitive
Be the First Welcome. The Friendly Voice. The Organised Heart of a Brand-New Home.
Acomb Manor is preparing to welcome its very first residents, and we're looking for an exceptional Care Home Administrator to help us create something truly special from day one.
As part of the trusted St Mary's Care Group, we're building more than a luxury care home. We're creating a place where residents feel valued, families feel reassured, and colleagues feel supported to deliver outstanding care.
While our carers support residents day-to-day, you'll be the person helping everything behind the scenes run smoothly and efficiently.
You'll be the reassuring voice on the telephone, the welcoming face at reception, the organiser who keeps the home running seamlessly, and the trusted colleague who supports both residents and the wider team.
If you're someone who loves people as much as organisation, this could be the perfect opportunity for you.
The Opportunity
As our Care Home Administrator, you'll play a pivotal customer facing role in the successful launch and ongoing operation of Acomb Manor.
You'll work closely with the Home Manager and wider team to ensure every aspect of administration, finance, payroll and resident records is managed professionally and accurately.
Most importantly, you'll help create the warm and welcoming experience that families remember long after they first walk through our doors.
What You'll Be Doing
- Creating Exceptional First Impressions
- Welcome residents, relatives, professionals and visitors with warmth, professionalism and compassion.
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Supporting Residents and Families
- Provide guidance and reassurance while helping enquiries, admissions and day-to-day communication run smoothly.
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Managing Financial Administration
- Maintain accurate financial records, resident accounts, invoicing information and management reports.
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Supporting Payroll Processes
- Assist with payroll administration, staff attendance records and related reporting requirements.
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Keeping Everything Organised
- Maintain resident and staff records, ensuring all documentation is accurate, current and compliant, as well as supporting new colleagues onboarding.
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Supporting the Leadership Team
- Provide high-quality administrative support to the Home Manager and wider management team.
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Coordinating Daily Operations
- Manage correspondence, office systems, stock records, uniform ordering and general office administration.
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Being a Key Member of the Team
- Participate in meetings, contribute ideas and play an active role in creating a positive culture throughout the home.
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Support Communication Across the Home
- Manage enquiries, correspondence, information requests in a professional and timely manner and support with showing and marketing the home.
About You
We're looking for someone who combines outstanding organisational skills with genuine warmth and compassion.
You'll ideally have:
- Previous experience in an administrative, receptionist or office management role ideally within a luxury care home setting.
- Excellent IT skills, including Microsoft Word, Excel and Outlook.
- Experience of Cool Care would be advantageous
- Strong communication skills, both written and verbal.
- Excellent attention to detail and organisational ability.
- Experience handling confidential information appropriately.
- The ability to prioritise tasks in a busy environment.
- A friendly, approachable and professional manner.
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Experience within a care home or healthcare setting would be advantageous but is not essential.
Most importantly, you'll be someone who understands that behind every document, phone call and invoice is a person who matters.
Why Join Acomb Manor?
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Help Build a New Luxury Care Home
- Be part of the founding team and help establish the culture and standards from day one.
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Make a Meaningful Difference
- Your work will directly support residents, families and colleagues every single day.
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Supportive Leadership Team
- Work alongside leaders who value your contributions and encourage new ideas.
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Ongoing Development
- Access training, mentoring and career development opportunities.
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Competitive Benefits Package
- Competitive salary
- Ongoing learning and development
- Supportive working environment
- Employee recognition programmes
- Opportunities for progression within St Mary's Care Group
Join Our Opening Team
At Acomb Manor, we're looking for someone who brings both organisation and heart.
If you're ready to become an essential part of a brand-new home where people truly matter, we'd love to hear from you.
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