Every Moment Matters - Join Our Team Now

At Silverburn Care Home, we believe that exceptional care starts with exceptional people.

Our purpose is simple: to create a home where every moment matters, every memory is cherished, and every day brings comfort, dignity and joy.

We are looking for an experienced and motivated administrator to join our team. Situated in the heart of Pollok, our modern 50-bed nursing home provides high-quality nursing, dementia, complex and palliative care in a warm, welcoming environment where residents truly feel at home.

About the Role

Silverburn Care Home is looking for an experienced, organised and dependable Care Home Administrator to support the smooth day-to-day running of our home.

This is a varied role combining reception, resident administration, staff administration and general support to the Care Home Manager.

We are looking for someone who enjoys being at the centre of a busy environment, takes ownership of their responsibilities and can provide a professional and welcoming point of contact for residents, families, staff and visitors.

About You

• Manage reception and act as a professional and welcoming first point of contact for residents, relatives, visitors and suppliers.
• Answer telephone calls, emails and general enquiries.
• Maintain accurate resident and administrative records.
• Support resident admissions and associated documentation.
• Maintain and reconcile residents' personal monies and petty cash, ensuring accurate records and receipts are retained.
• Assist the Finance Team with any information and documentation necessary to enable accurate and timely invoicing.
• Forward relevant invoices, receipts, expenses and supporting information to the Finance Team.
• Maintain accurate and confidential employee records.
• Support staff administration including timesheets, holidays, absence records and training documentation.
• Assist with recruitment administration, pre-employment checks and onboarding of new employees.
• Maintain organised electronic and paper filing systems.
• Prepare correspondence, reports, spreadsheets and other documentation when required.
• Arrange meetings and take minutes where required.
• Assist with maintaining records and documentation for audits and regulatory inspections.
• Provide administrative and operational support to the Care Home Manager when necessary.
• Liaise with Head Office, support teams and external organisations as required.
• Undertake other reasonable administrative duties necessary for the smooth running of the home.