The EH Group
Care Manager
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Role Overview
You will provide visible leadership across our residential services, ensuring residents receive outstanding person-centred support while maintaining the highest standards of quality, compliance, and governance.
Leading a dedicated management structure, including the Deputy Care Manager and wider residential teams, you will be responsible for:
- Providing operational leadership across multiple residential services with up to 30 beds.
- Ensuring compliance with CIW regulations, Social Care Wales requirements, and organisational standards.
- Leading quality assurance, audits, service improvement initiatives, and governance activity.
- Supporting recruitment, workforce planning, staff development, and performance management.
- Ensuring residents experience high-quality, person-centred care that promotes dignity, choice, and independence.
- Working collaboratively with colleagues, health professionals, local authorities, and external partners.
- Supporting service development, innovation, and continuous improvement across the wider EH Group.
About You
We are looking for an inspirational leader who has the experience, knowledge, and values to lead high-performing residential services.
You will have:
- Registered Manager eligibility and relevant Social Care Wales registration requirements.
- A Level 5 Diploma in Leadership and Management for Health and Social Care (or equivalent).
- Significant experience within residential care and care management environments.
- Strong knowledge of CIW requirements, safeguarding, and regulatory compliance.
- Experience managing teams, supervising staff, and developing others.
- Excellent communication, organisational, and leadership skills.
- A commitment to delivering outstanding outcomes for residents and supporting colleagues to succeed.
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Why Join The EH Group?
Founded in 1988, The EH Group is one of West Wales' leading providers of care and training services. Based in Pembrokeshire, we have grown from a single residential care service into a diverse organisation comprising Elliots Hill, Pembrokeshire Care, Ashdale Care Home, and Catalyst Training. Today, with over 250 dedicated employees, we support around 200 individuals across our residential, nursing, supported living, and community services.
Guided by our values of Caring, Happiness, Integrity, Learning, and Pride, we remain committed to delivering exceptional person-centred care and supporting people to live fulfilling lives.
The EH Group is a values-led care organisation providing high-quality residential, nursing, and supported living services across Pembrokeshire. Our focus is simple: putting people at the centre of everything we do and enabling those we support to live fulfilling, meaningful, and independent lives.
We are proud of the services we deliver and the difference our teams make every day. Working across residential care homes, supported living services, and specialist care environments, we are committed to providing safe, person-centred care that promotes dignity, choice, respect, and inclusion.
At The EH Group, our values guide everything we do:
- Caring – Our principal focus is people.
- Happiness – We create environments where people can thrive.
- Integrity – We always do the right thing.
- Learning – We embrace innovation and continuous improvement.
- Pride – We strive for excellence in everything we do.
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As an employer, we invest in our people, support professional development, and encourage colleagues to grow their careers within an organisation that values collaboration, accountability, and continuous improvement. We are passionate about creating positive workplaces where staff feel supported, respected, and empowered to deliver outstanding care.
If you are an experienced care leader looking for an opportunity to make a real difference across multiple services and help shape the future of residential care within a growing organisation, we would love to hear from you.
To Apply
To apply, please submit your CV together with a supporting statement outlining your suitability for the role.
Required Experience
- Registered Manager eligibility and relevant Social Care Wales registration requirements.
- A Level 5 Diploma in Leadership and Management for Health and Social Care (or equivalent).
- Significant experience within residential care and care management environments.
- Strong knowledge of CIW requirements, safeguarding, and regulatory compliance.
- Experience managing teams, supervising staff, and developing others.
- Excellent communication, organisational, and leadership skills.
- A commitment to delivering outstanding outcomes for residents and supporting colleagues to succeed.
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