Gloucestershire County Council
Care Navigator
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This is a Gloucestershire County Council job.
Job Title: Care Navigator
Job Location: Gloucestershire
Salary: £33,143 - £36,363 per annum
Hours per Week: 37.00
Contract Type: Permanent
Closing Date: 02/09/2026
Job Requisition Number: 14590
This post is not open to job share
Are you looking for a challenge to utilise your existing skills and knowledge in a Health and Social Care setting? Then this could be the perfect opportunity for you!
About the Role
We have a full-time Care Navigator position available within our Care Navigation Team, supporting people across hospital discharge and Discharge to Assess pathways. This may include working with acute hospitals, community hospitals, assessment bed settings, home-based discharge pathways, and wider Pathway 1 to Pathway 3 arrangements across Gloucestershire. This is a countywide role and will require travel to numerous sites across Gloucestershire as part of the role. You will be working as part of a supportive Care Navigation Team and may be required to work flexibly across different discharge settings depending on service need countywide. Please note that weekend availability may be required.
The Care Navigation Team is part of the wider Adult Social Care discharge and assessment service, with a supportive and engaged management structure. You will work alongside colleagues from a range of professional backgrounds, including Social Workers, Adult Social Care Practitioners, Social Care Leads, Social Work Leads, managers, and administrative colleagues, as well as health, reablement, and community partners involved in supporting safe and timely discharge, recovery, and independence.
The role of the Care Navigator is to improve the journey for people and their carers or family members as they move through hospital discharge and Discharge to Assess arrangements. You will help improve coordination and access to support services, with a strong focus on reablement, promoting independence, and supporting people to regain or maintain daily living skills wherever possible. Working alongside health, social care, reablement, and community partners, you will help identify strengths, reduce barriers to discharge, and support people to achieve the best possible outcomes in the most appropriate setting. You will also develop your knowledge of local support services and ensure that people are aware of the support available in their local community.
Other areas of support include responding to concerns about a person’s home environment, including visiting people’s homes to assess concerns raised and help address any barriers to discharge. As part of our front door hub model, Care Navigators may also support practical arrangements where people have pets left at home, helping to reduce anxiety and support safe, timely discharge planning.
About You
As Care Navigators, we understand the work you do on a daily basis and provide the support you need to make a difference to the people of Gloucestershire. To join us, you must have:
- GCSE Maths & English Level 9-4 or equivalent
- Level 3 Qualification in Health and Social Care, or equivalent Health and Social Care experience
- Knowledge and understanding of services available to patients/individuals in Gloucestershire and how to access them.
- Evidence of good communication skills, good verbal, and written communication.
- An understanding of reablement, strengths-based practice, and the importance of supporting people to regain confidence, independence, and daily living skills following a period of illness, hospital admission, or change in circumstances.
- Good IT Skills
- Ability to work in a fast-paced environment.
- Ability to be self-reflective, discuss areas for development, and identify how these can be achieved.
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Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about. Read more about our values on our website.
If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role.
About Us
This is a fantastic opportunity to join Gloucestershire County Council. If you join us, you can be confident of becoming part of a welcoming, supportive, passionate, innovative, and very experienced team.
We use the Three Conversation approach, a model that re-emphasises focus on people, their strengths, and the networks and community around them. The suitable candidate will be well supported within their role and will receive regular supervision.
We fully support agile working and ask teams to be in the office on days they are working together and holding their ‘huddles’ where teams work together on exploring how to support the people we work with.
At Gloucestershire County Council, our Make the Difference approach is about helping people live as independently as possible, staying connected to their communities, and building on their own strengths. In this role, you will make a real difference by supporting people at a key point in their recovery journey, helping them move safely from hospital or short-term support into the most appropriate setting, with a focus on reablement, confidence, and long-term independence.
See how Gloucestershire Adult Social Care’s #Makethedifference is transforming lives and reinvigorating social work in the county by reading our Community Care Editorial.
What’s in it for you?
You’ll be entitled to our full benefits package, including:
- Regular formal and informal support
- 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
- Membership of a Local Government Pension Scheme
- Discounts at a number of major supermarket chains and high street retailers
- Transfer options after one year in post, allowing for continuous development of skills and knowledge in different Adult Social Care settings.
- Accredited post-qualified training opportunities, enabling you to develop your skills
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- Strong emphasis on a supportive working environment and developing our employees with 94% having participated in their annual appraisal and regular health and wellbeing events.
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Applying
Please write your application with consideration for the essential criteria in the Job Profile (see link below). Your application should include examples of why you should be considered and cover the experience, skills, and knowledge that you would bring to the post.
For an informal discussion, please contact ASCrecruitment@gloucestershire.gov.uk to arrange a convenient time for a call back.
Or click 'Apply'
Additional Information
To access the Job Profile for this role, please follow the link below: Care Navigator Job Profile
This Position is subject to an Enhanced DBS check.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
The council is not currently able to offer sponsorship in this role. Candidates will need to have the right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
We reserve the right to close this vacancy early due to the volume of applications received and / or due to the needs of the service. If you are interested in applying, we encourage you to submit your application as early as possible.
If you are an Internal applicant and consider yourself to have a disability* as per the Equality Act (2010), please declare this in an email to recruitment@gloucestershire.gov.uk, as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.
*A disability is defined as: a physical or mental impairment, which has a substantial and long-term (more than 12 months) adverse effect on a person’s ability to carry out normal day-to-day activities.
Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
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