Pobl Group
Care Services Co-Ordinator
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About the Role
This is a 37 hours per week role, which is hybrid with some office-based work in Newport or surrounding areas to attend meetings but mostly working from home. A 9-day fortnight (74 hours over 9 working days) is a possibility for this role also.
This is a busy and varied role where you'll be at the heart of service delivery, ensuring care rotas are planned effectively and resources are deployed safely and efficiently.
You'll work closely with managers and operational colleagues, helping to coordinate shifts, maintain service information, monitor performance data, and provide essential administrative support across the Care Directorate.
You'll also:
- Manage and maintain care rotas and service information.
- Respond quickly to changing staffing requirements and help ensure shifts are safely covered.
- Support managers with reporting, data analysis, and service planning.
- Monitor agency usage, service delivery, and compliance requirements.
- Build strong relationships with operational teams to help deliver the best possible outcomes for the people we support.
- Play a key role in raising and processing invoices related to agency usage.
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Skills and Experience Needed
We're looking for someone who loves planning and enjoys balancing multiple priorities. You'll have excellent organisational skills, strong attention to detail, and a customer-focused approach.
You'll ideally have:
- Experience in administration, business support, or customer service.
- Strong communication and organisational skills.
- Excellent IT skills, including Microsoft Office.
- The ability to work collaboratively while using your own initiative.
- Experience of rota planning or electronic rostering systems would be an advantage.
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
Pay and Benefits
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£25,877 per year. Plus a huge range of benefits, pension options, perks, and rewards, visit: Codi - Benefits
FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
How do you apply?
If you have the skills and experience required, please follow the prompts to apply now. We just need an up-to-date CV along with a few contact details so that we can get back in touch with you. We are interviewing on the 11th of September.
If you would like any support with your application or to discuss any adjustments that you may require to support you in the application process, please contact care.talent@codigroup.co.uk or 0300 373 5262 quoting job ref 510136
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