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Care Support Apprenticeship - Portfolio Homecare Ltd
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Start your career in care with our Level 2 Adult Care Apprenticeship. Gain valuable hands-on experience supporting adults with their daily needs while earning, learning, and developing the skills needed for a rewarding career in health and social care.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Care Support Apprentice - Key Responsibilities:
As a Care Support Apprentice, you will learn how to provide high-quality care and support to people in their own homes while developing valuable skills and experience.
You will:
- Support individuals with their daily routines while promoting independence, dignity, and respect
- Read and understand care plans, risk assessments, and guidance to provide safe and personalised support
- Help with personal care, including washing, dressing, grooming, and supporting with toileting where required
- Support with mobility, moving and handling, and safely using equipment
- Prepare meals and drinks, and support individuals with eating and drinking
- Support with medication in line with training, care plans, and company procedures
- Complete accurate care records using digital systems and report any changes or concerns
- Provide companionship, conversation, and social support to help reduce isolation
- Support with light household tasks such as laundry, shopping, and maintaining a safe environment
- Work closely with colleagues, families, and healthcare professionals to provide the best possible care
- Follow company policies, procedures, and confidentiality requirements at all times
- Attend training sessions, team meetings, supervisions, and reviews to continue developing your skills
- Wear the correct uniform and represent the organisation professionally
- Ensure personal transport requirements are met if driving between visits
What we are looking for:
- A caring, reliable, and positive attitude
- Someone who enjoys helping others and making a difference
- Good communication skills and a willingness to learn
- The ability to work as part of a team
- A commitment to providing respectful and compassionate care
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Where you'll work
Unit 6, Parkside Business Centre
Plumpton Road
Hoddesdon
EN11 0ES
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
E-TRAINING LIMITED
Training course
Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
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Develop personal resilience and access support to maintain wellbeing of self.
Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Desirable qualifications
- GCSE in:
- English (grade 4–9 (A*–C))
- Maths (grade 4–9 (A*–C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Other requirements
Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential full-time employment for the right candidate upon successful completion of the apprenticeship.
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