Career Coach (Maternity Cover)

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

Catch22 delivers high quality and responsive employability programmes, which are relevant to the needs and aspirations of learners and job seekers, as well as the needs of employers and the economy, both today, and in the future.

Job Description

The role of Career Coach is an excellent opportunity to work within the local community, across a new national green skills and employability project, funded by Shell. Reporting to the Operations Manager, and working alongside an experienced employability team, you will support service users to progress into apprenticeships, employment, education, and training opportunities, on their journey into Net Zero Careers.

About You

An experienced Career Coach, who works within local communities, to support service users to progress into apprenticeships, employment, education, and training opportunities.

• Strong interpersonal and communicative skills, with the ability to develop strong rapport with referral partners, customers, training providers, employers, and participants.
• Approachable, adaptable, and supportive to the range of stakeholders involved in this programme.
• A positive, enthusiastic approach to problem solving, and a ‘can do’ attitude.
• Great organisational, administrative, and prioritisation skills, with the ability to work to deadlines, produce reports, and deliver on objectives.

Main Duties and Accountabilities

• Inducting, assessing, and 'on-boarding' participants, delivering high quality end to end information, advice, and guidance.
• Promoting and developing the mind-set, emotional intelligence, self-confidence, and esteem of participants, so that they are better equipped, and succeed in the world of work.
• Preparing CVs, cover letters, and job/apprenticeship application forms with participants, and undertaking job searches using relevant web-based software and packages.
• Short listing, pre-selecting, and matching/submitting participants to vacancies/work experience opportunities generated by the Catch22 account management team, and preparing job packs on specific vacancies/work experience opportunities.
• Introducing participants to a 'strength based' recruitment approach to succeeding in job interviews, preparing them to a high standard for interview with employers, and arranging interviews for participants where appropriate.
• Engaging and maintaining regular contact with participants at agreed intervals to ensure that they sustain their job or apprenticeship, and delivering high quality In Work Support, which effectively sustains participants for a minimum of six months.
• Supporting with the delivery of any Job Fairs, Workshops, and Seminars, both face to face, and remote, that prepare participants ready for the world of work.