General

• Promotes equality and values diversity acting as a role model and fostering an inclusive working culture.
• Actively manages equality, diversity and inclusion through monitoring and evaluation and actively challenging unacceptable behaviour.
• Undertake continuous personal and professional development.
• Developing and expertise in relation to the local labour market, and an understanding of the approach of our competitors to inform potential areas for improvement in practices, policies and technology.
• Organising events, engaging employers, speakers and external contacts in partnership with careers tutors.
• Creating resources and information tailored to support the careers provision.

Dissemination & Communication

• Responding to student enquiries as part of the Dubai Student Hub as well as enquiries directed to Careers Service and Student Experience and Wellbeing Team. Providing reports and responding to requests for data as required, such as in response to Ministry of Education, Education Committee and wider Careers Network Colleagues.
• Identifying trends affecting students/graduate employability and supporting the initiation of action and creation of innovative solutions.
• Supporting the identification and development of web based and online resources and careers information for various purposes.
• Maintaining and developing positive stakeholder relations (academics, students, staff, employers and other potential partners). In particular, establishing effective partnerships with employers, alumni and local networks to enhance the careers provision in Dubai and the UAE.
• Responding proactively to enquiries from all stakeholders and identifying potential internal and external collaborations that could enhance the employability of students.

Staff Development/ Resource management

• Leading the development and delivery of employability related training provision for colleagues within the Dubai campus.
• Contributing towards resources planning, with the Employer Relationship and Employability Skills Manager and appropriate working groups; promoting cost effectiveness and value for money for the University.
• Being responsible for the management of a budget in relation to a project or an event.
• Overseeing the Student Casual Working process, including line management, delivering assessment centres, payroll administration and liaising with teams to manage their requests.

Other Duties

• Contributing to development and delivery of centralised Careers Network activities and services and undertaking occasional weekend and evening work.
• Contributing to quality audits, accreditation exercises and providing information for rankings surveys; collecting service data and evaluations in order to inform the future direction of the service.
• Belonging to AGCAS and contributing as appropriate to its discussions lists, specialist committees and working groups, training, writing and research activities.
• Undertaking other duties as may, from time-to-time, be determined by the Head of Student Experience and Wellbeing.

Person Specification

• Educated to degree level.
• A recognised careers guidance qualification e.g. PG Dip. or QCG or equivalent.
• Experience of delivering careers advice and guidance.
• Proven experience of working with students or graduates, and the ability to provide them with an excellent customer experience.
• Project management skills.
• Strong communication and presentation skills.
• Evidence of ability to work under pressure, to manage conflicting demands, and meet challenging targets.
• Evidence of being able to work on own initiative and as part of a team.
• A willingness and ability to network and to generate new leads and projects.
• Evidence of strong problem solving abilities.
• Experience of being able to relate to and work with a range of stakeholders; to inform, persuade and influence with diplomacy and sensitivity.
• Evidence of excellent self and time management skills.
• Evidence of drive and enthusiasm.
• Proficient IT skills including a familiarity with Microsoft applications and experience of working with data.
• Knowledge of relevant legislation relating to employability.
• Commitment to continuous professional development.
• Actively promotes equality and diversity to internal stakeholders.
• Able to use data to identify equality and diversity issues.
• Experience of developing interventions to address equality and diversity issues.

OH&DBS Required

The University is committed to safeguarding and we promote safe recruitment practice, therefore all associated pre-employment checks will be undertaken before any appointment is confirmed. Due to the nature of the work undertaken in this role all successful applicants will be subject to a satisfactory Occupational Health and DBS clearance prior to appointment.

For informal enquiries, please contact Phil Scarffe, email: p.s.scarffe@bham.ac.uk

In return, you will receive a competitive package and play a key role in our ambitious University’s expansion as we enhance our international reputation and global footprint.

Use of AI in applications:

We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

View our staff values and behaviours here

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone on our website.