Thurrock Council
Careline Alarm Warden
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Job Title: Careline Alarm Warden
Salary
£34,638 per annum pro rata to hours worked as part-time plus 7.5% shift allowance
Grade
D
Contract
Permanent
Hours
12.33 hours per week, Sunday day shift 6.50am – 19.10pm
About the Role
We are seeking an exceptional, engaging, and committed individual to join us as a Careline Alarm Warden.
This role is a varied, interesting, and exciting opportunity to work as part of a team.
As an Alarm Warden, you will support vulnerable service users within the borough, whether this is by providing support on the phone, driving to the residents' property to assist with an accident or injury, liaising with family members, contacting emergency services or other professionals, or taking emergency calls for our out-of-hours service such as social services, emergency planning, highways, or health and social care.
What We’re Looking For
You will need to have excellent communication skills, ICT skills to log jobs, and the ability to work on your own initiative to prioritize tasks and calls while remaining calm and professional.
If this sounds like you, we would love to hear from you. This is a rewarding role; full on-the-job training will be provided.
The Careline operates 365 days of the year, 24 hours a day, so flexibility to work days, nights, weekends, and bank holidays are essential.
This vacancy is for a permanent member of staff to work a Sunday day shift. The shift pattern is 6.50am to 19.10pm (day shift).
Essential Qualifications
- A full manual driving licence is essential for this role to be able to drive the works vehicle across the borough.
- A good knowledge of the local area is also essential for this role.
- DBS Check: Enhanced level with Adults Barred List is required for this post.
Benefits of Working with Us
At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employee assistance programme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
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Important Dates
- Closing Date (Redeployment Only): 10th September 2026
- Closing Date (Internal & External): 20th September 2026
- Interview Date: To Be Confirmed
Additional Information
If you have any questions about the role or interview process, please contact:
- Tina Mitchell - Section Manager
- TMitchell@thurrock.gov.uk TMitchell@thurrock.gov.uk
To view the Job Profile and Person Specification, please follow the link below:
Safer Recruitment Application Requirements
As part of the Safer Recruitment process, Gap Management from when leaving full-time education is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application. Please provide a full history with explanations of any gaps and ensure you also upload a copy of your full CV.
If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications.
Why Thurrock?
Working at Thurrock Council gives you the opportunity to join an organization that is changing at pace, one where you can make a real difference to the lives of the people we serve.
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Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.
This is an exciting time to join us, to shape the future success of our changing organization and to have a positive influence on our borough.
Our Location
Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.
We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.
Thurrock is just half an hour journey away from the centre of London by train and well connected by road.
Staff Benefits
We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.
Further information can be found here: Employment benefits | Working for the council | Thurrock Council
Equality, Diversity & Inclusion
Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.
We serve a diverse community where people are different yet equal. Diversity underpins everything we do.
For further information about Thurrock Council please visit our website: Thurrock Council
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