VONNE (Voluntary Organisations' Network North East)
Carers Wellbeing Practitioner
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Contract Type: Permanent
Role Type: Employment
Hours: Part time
Application deadline: Thursday, October 1, 2026 - 00:00
Based: Middlesbrough
Salary: £26,000 Per Annum
Salary Type: Fixed Salary
Location: Teesside
Role description: Project Support
At Teesside Mind we recognise that caring for someone with mental health difficulties comes with its own unique challenges. As a Wellbeing Practitioner for our Carers Project, you will be responsible for delivering holistic support to caregivers supporting them to foster self-empowerment to maintain their emotional, and mental wellbeing.
Your role will involve helping people to talk through their current situation and difficulties, uncover and re-evaluate their strengths, and put plans in place to work towards their goals. You will also be required to deliver information and facilitate support groups; to address the unique challenges faced by carers who are supporting someone with mental health difficulties.
Key Responsibilities
- Conduct collaborative evaluations of carers' needs and help them to develop personalised wellbeing plans.
- Offer wellbeing and emotional support to carers, utilising evidence-based therapeutic techniques.
- Facilitate support groups and workshops on topics such as stress management, self-care, and coping strategies.
- Collaborate with external agencies and community resources to ensure carers have access to additional support services.
- Provide education and training to caregivers on relevant topics related to caring, health, and wellbeing.
- Provide education and awareness sessions to other professionals on the unique challenges faced by carers when mental health challenges are part of the picture
- Maintain accurate records of client interactions and progress, ensuring confidentiality and privacy.
- Stay updated on best practices and research in the field of carer support and wellbeing.
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Main Responsibilities
- Being a point of contact for advice and guidance to the Carer
- Collating monitoring information
- To actively promote the service across South Tees
- Ensuring all referrals are managed within a timely manner
- Using the Carers Star with carers to identify strengths and challenges in their caring role and develop support plans
- To provide emotional support, psychological coping, and self-care techniques for carers to help them manage their own wellbeing
- To develop peer support and social opportunities for carers ensuring co production
- To actively promote opportunities for carers such as training and work opportunities, personal budgets, respite breaks etc.
- To provide advice and information around mental health conditions, access to mental health services and available interventions
- To provide advice and guidance on money or benefit issues and refer on for specialist advice where needed
- To provide information about the right to access a statutory Carers’ Assessment and support carers to access them
- Ensure the service outcomes are worked towards and achieved where possible as per service requirement
- Ensure all records are accurately recorded in compliance with Minds policies and procedures
- To risk assess and review in accordance with Minds policy and procedure
- To respond to any safeguarding concerns in a timely manner
- As part of the wider carers team actively contribute to service development
- To keep up to date with national and local policies that affect carers and passing on relevant information to carers
- To represent the service and Teesside Mind at external meetings and events as agreed
- To work within the policies and procedures of Teesside Mind at all times
- To take part in support, supervision, training, and development and as required
- To undertake other tasks commensurate with the position as required
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Essential
Qualifications & Experience Required
- Level 3 Relevant qualification or time served experience in a similar role
- Experience of working in mental health service/s and/or health and social care setting
- Experience meeting service targets and using outcome measurement tools
- Experience of partnership working
- Experience of assessing and support planning using person-centred approaches
- Experience of recognising when someone needs additional support
- Experience of delivering psychological coping and self-care techniques
- Experience of lone working
- Experience of effectively managing own case load
- Experience of risk management and safeguarding
- Demonstrates knowledge of issues faced by adults caring for another adult struggling with their mental health
- Demonstrates an understanding of how emotional distress and being in mental health crisis might affect individuals
- Knowledge of national policy and legislation in relation to carers’ issues
- Knowledge of the Voluntary and Community Sector
Desirable
- Relevant degree or equivalent in social sciences, health, or education
- Worked in a service where agreed targets in place demonstrating measurable outcomes
- Lived experience of a mental health difficulty (self, family)
- Working as a team to help develop a service
- Knowledge of relevant health and social care services within the local area
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