Find an apprenticeship
Caretaker Apprentice
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Role Overview
The position involves maintaining school grounds and facilities, conducting routine safety checks, supporting site security, assisting with event setups, and working with external contractors. Additionally, the role requires following safeguarding policies, properly maintaining equipment.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What You'll Do at Work
- Assist with the day-to-day maintenance of the school site, including classrooms, outdoor areas, and shared facilities
- Support the site manager/caretaker with basic repairs (e.g., fixing fixtures, minor plumbing, simple carpentry tasks)
- Help ensure the school premises are clean, safe, and well-maintained at all times
- Carry out routine inspections of buildings, grounds, and equipment, reporting issues promptly
- Assist with opening and closing the school, including unlocking/locking gates, doors, and windows
- Support health and safety procedures, including fire safety checks, alarm tests, and emergency preparedness
- Help set up rooms, halls, and outdoor spaces for school activities, assemblies, and events
- Assist with grounds maintenance such as litter picking, basic gardening, and upkeep of play areas
- Support contractors and external service providers working on-site, ensuring compliance with school procedures
- Learn and follow safeguarding policies and ensure pupils’ safety is always prioritised
- Maintain equipment and tools, ensuring they are stored safely and used correctly
- Develop skills and knowledge through on-the-job training and relevant coursework as part of the apprenticeship
- Work collaboratively with school staff, demonstrating reliability, initiative, and a willingness to learn
- Perform any other reasonable duties as directed by the headteacher
Where You'll Work
East Sheen Primary School
London
SW14 8ED
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
ACHIEVING FOR CHILDREN COMMUNITY INTEREST COMPANY
Training Course
Customer service specialist (level 3)
Understanding apprenticeship levels (opens in new tab)
What You'll Learn
Course Contents
Business Focused Service Delivery:
- Demonstrate a continuous improvement and future-focused approach to customer service delivery including decision making and providing recommendations or advice
- Resolve complex issues by being able to choose from and successfully apply a wide range of approaches
- Find solutions that meet your organisation's needs as well as the customer requirements
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Providing a Positive Customer Experience:
- Through advanced questioning, listening and summarising negotiate mutually beneficial outcomes
- Manage challenging and complicated situations within your level of authority and make recommendations to enable and deliver change to service or strategy
- Use clear explanations, provide options and solutions to influence and help customers make choices and agree next steps
- Explore and interpret the customer experience to inform and influence achieving a positive result for customer satisfaction
- Demonstrate a cost-conscious mind-set when meeting customer and the business needs
- Identifying where highs and lows of the customer journey produce a range of emotions in the customer
- Use written and verbal communication to simplify and provide complex information in a way that supports positive customer outcome in the relevant format
Working with Customers/Customer Insights:
- Proactively gather customer feedback, through a variety of methods. Critically analyse, and evaluate the meaning, implication and facts and act upon it
- Analyse your customer types, to identify or anticipate their potential needs and expectations when providing your service
Customer Service Performance:
- Maintain a positive relationship even when you are unable to deliver the customer’s expected outcome
- When managing referrals or escalations take into account historical interactions and challenges to determine next steps
Service Improvement:
- Analyse the end-to-end service experience, seeking input from others where required, supporting development of solutions
- Make recommendations based on your findings to enable improvement
- Make recommendations and implement where possible, changes in line with new and relevant legislation, regulations and industry best practice
Training Details
The training will take place at work and 6 hours each week will be allocated to training.
More Training Information
Way2Work is a professional UK-based apprenticeship training provider offering apprenticeship vacancies and full-time job opportunities for people aged 16+.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The Way2Work service has been successfully supporting young people to find apprenticeship vacancies and achieve their apprenticeship qualifications for 40 years, all with local employers who value and encourage them to achieve their full potential.
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem-solving skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
- Patience
- Physical fitness
Other Requirements
- Passing a Disclosure and Barring Service (DBS) check
- Being comfortable with working at height
- Being comfortable with cleaning school grounds
We are an Ofsted 'Outstanding' three-form entry community school in The London Borough of Richmond-upon-Thames, with an excellent reputation for providing fun and happiness, combined with high standards of education, going back many, many years. The children, staff and parents consistently move the school forward in an exciting and enriching way; we never stand still!
https://www.eastsheen.richmond.sch.uk/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay opens in new tab.
Potential Career Pathways
- Office manager
- Project manager
- Quality manager
- Sector-specific lead/management roles
Contact Information
The contact for this apprenticeship is:
ACHIEVING FOR CHILDREN COMMUNITY INTEREST COMPANY
The reference code for this apprenticeship is: VAC2000054282
Closes in 10 days (Thursday 1 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills