CitySprint
Cargo Bike Mechanic
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Location: London (Office based)
Salary: £28,835
Hours: 40 Hours per week
Shifts: Monday to Friday. Shifts will be between 10 am - 7 pm
Contract: Permanent
What You'll Get At CitySprint
- 25 days' annual leave plus bank holidays, and a day off for your birthday
- Enhanced maternity and paternity leave
- Free access to mental health support, including 1:1 therapy
- Healthcare and wellbeing benefits
- Extra family-friendly days for key life moments, plus death in service cover
The role
As a Cargo Bike Mechanic, you'll be responsible for maintaining and repairing our cargo bike fleet to ensure our operations run safely and efficiently. You'll support the Cargo Bike Manager by carrying out routine servicing, diagnosing faults, and completing repairs both on-site and in the field.
This is a hands-on role where technical expertise, attention to detail, and a proactive approach are essential. You'll play a key part in keeping our riders moving and ensuring our fleet remains safe, compliant, and operational.
Why CitySprint
What we do matters. Our cargo bike fleet plays an important role in delivering same-day and time-critical shipments across the city while supporting more sustainable delivery solutions. As a Cargo Bike Mechanic, you'll help keep this vital service running smoothly and safely every day.
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Who We Are
CitySprint is a UK-wide logistics business delivering same-day and time-critical services for customers who need things done right, first time. We work at pace, rely on good judgement, and trust our people to take ownership.
We're also part of DPD and the wider Geopost group, giving us the backing, scale, and stability of a leading international delivery network, while CitySprint remains very much its own business with a distinct focus and way of working.
It's a busy, fast-moving environment where you'll be trusted to manage priorities, solve problems, and support the operational success of our cargo bike network.
What You'll Be Doing
- Carrying out routine maintenance, servicing, and repairs on cargo bikes and e-bikes
- Diagnosing and resolving mechanical faults to minimise downtime
- Supporting the management of workshop facilities, tools, and spare parts stock
- Monitoring the condition and charging of e-bike batteries
- Maintaining accurate maintenance and repair records for the fleet
- Supporting rider safety by ensuring bikes remain roadworthy and compliant
- Working with operational teams to keep fleet availability at the required levels
- Following health and safety and compliance requirements within the workshop, battery charging area, and garage
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What We're Looking For
- Experience in bicycle maintenance within a professional workshop, bike shop, or cargo bike operation
- Strong mechanical problem-solving skills and attention to detail
- Knowledge of bicycle servicing, repairs, and fault diagnosis
- Experience working with hydraulic brakes and wheel building/truing would be advantageous
- Good communication skills and the ability to build positive working relationships
- A proactive and organised approach to managing workload and priorities
- Commitment to maintaining safe working practices and compliance standards
Experience with cargo bikes or e-bikes is preferred, but we're most interested in individuals who take pride in their work, enjoy solving problems, and are committed to keeping our fleet operating at its best.
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