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Maintenance Technician – uPVC Carpenter
Contract Type
Permanent, Full Time – 40 hours per week
Salary
£41,200 per annum
Grade
DM Tech 05
Location
North London
Working Pattern
Monday to Friday, generally 8:00am – 5:00pm
Working Arrangement
Mobile / Field Based – company van provided
Closing Date
31 August 2026 at 11:00pm
Early applications are encouraged, as the vacancy may close and interviews may take place earlier than the advertised closing date.
About the Role
We are looking for an experienced Multi-Trader / uPVC Carpenter to join a busy Reactive Maintenance Team working across North London.
The successful candidate will be responsible for carrying out a wide range of repairs and maintenance works in residents' homes, with a particular focus on uPVC windows, doors, glazing and associated carpentry works.
This is a mobile, customer-facing role. You will start your working day from home and travel directly to jobs assigned through a handheld PDA device.
Working Area
The primary working area covers parts of North London, including:
- Hackney
- Islington
- Kensington & Chelsea
- Barnet
- Enfield
Although you will be allocated a primary area, you may occasionally be required to work across the wider region to support service delivery.
Key Responsibilities
You will be responsible for:
- Carrying out internal and external window repairs.
- Repairing and maintaining uPVC windows.
- Working on both single and double-glazed units.
- Carrying out repairs to doors.
- Undertaking lock replacements, refits and repairs.
- Completing general carpentry repairs associated with windows and doors.
- Carrying out a range of multi-trade maintenance tasks.
- Diagnosing faults and identifying appropriate repair solutions.
- Completing work efficiently and to a high standard.
- Aiming to achieve a right-first-time service and minimise follow-on works.
- Ensuring all work is completed in accordance with health and safety requirements.
- Maintaining a clean and professional working environment within residents' homes.
- Providing excellent customer service and acting as a professional first point of contact for residents.
- Managing allocated jobs using a PDA / handheld device.
- Working independently while also supporting the wider maintenance team when required.
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Essential Requirements
To be considered for this position, you should have:
- Proven experience in a similar maintenance, uPVC, carpentry or multi-trade role.
- Strong practical trade knowledge and experience.
- Experience working within a maintenance, housing, construction or property environment.
- Good knowledge and practical experience of uPVC window and door repairs.
- Carpentry skills and experience.
- Experience with glazing and window repairs.
- Experience carrying out door and lock repairs.
- A broad range of multi-trade maintenance skills.
- A strong commitment to health and safety.
- Excellent customer service skills.
- A right-first-time approach to repairs.
- Good communication and interpersonal skills.
- The ability to work independently and manage your workload effectively.
- The ability to work across different locations and adapt to changing priorities.
Working Hours & Benefits
The standard working hours are generally Monday to Friday, 8:00am to 5:00pm.
There may also be opportunities to earn additional income through call-outs and out-of-hours work, where applicable.
The successful candidate will be provided with:
- Company van for business use.
- Uniform.
- PPE and relevant work equipment.
- PDA / handheld device for receiving and managing jobs.
- Mobile working arrangement, allowing you to begin your day from home.
- Comprehensive employee benefits package.
- Excellent pension scheme.
- Annual leave entitlement plus bank holidays.
- Health and wellbeing benefits.
- Life assurance.
- Employee assistance programme.
- Paid volunteering opportunities.
- Additional lifestyle and employee benefits.
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Customer Service
Customer satisfaction is a key part of the role.
As a front-line representative of the organisation, you will be expected to communicate professionally with residents, understand their needs and deliver a high-quality service.
The aim is to complete repairs right first time, reduce unnecessary follow-on appointments and ensure residents receive a positive experience.
Equality & Inclusion
We are committed to providing an inclusive working environment where employees are valued for their skills, experience and potential.
Applications are welcomed from candidates from all backgrounds, and reasonable adjustments can be considered throughout the recruitment process where required.
About the Organisation
The organisation is one of the UK's leading housing providers, delivering homes and property services across London, the South East and North West of England.
The organisation is committed to providing high-quality homes and reliable services to residents, with safety, customer service, sustainability and employee development at the heart of its operations.
This role offers an excellent opportunity for an experienced uPVC Carpenter / Multi-Trader to join an established repairs and maintenance team and make a direct contribution to maintaining safe, well-maintained homes for residents.
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