Paradigm Housing Group
Carpenter
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Carpenter - Repairs
Salary: £41,327 + Excellent Benefits
Office locations: High Wycombe & Chesham
Location of work: Buckinghamshire, Bedfordshire, Hertfordshire & surrounding counties
Mobile role: Fully branded company van and fuel card provided for business use
Contract: Permanent
Hours: 40 hours per week, 08:00 - 17:00 Monday - Friday
Are you looking to join a growing, values-led organisation with a clear social purpose?
At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.
Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve
If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.
About The Role
We're looking for an experienced Carpenter to join our Repairs team, delivering excellent repairs and maintenance services across our homes and communities.
You'll carry out a wide range of carpentry repairs and maintenance work in residents' homes, aiming to complete repairs right first time wherever possible. From responsive repairs through to planned maintenance work, you'll play an important role in helping us provide safe, secure and well-maintained homes for our residents.
This is a mobile role, covering Buckinghamshire, Bedfordshire, Hertfordshire and surrounding counties. You'll work independently for much of the day, supported by a wider team of skilled trades colleagues and managers. You'll be provided with a company vehicle, fuel card and mobile technology to help manage your workload and keep records up to date.
We're looking for somebody who takes genuine pride in their work, enjoys solving problems and understands the importance of delivering excellent customer service alongside excellent workmanship.
Key Responsibilities
- Carry out carpentry repairs and maintenance work to a high standard, completing repairs right first time wherever possible
- Complete responsive repairs, planned maintenance work and follow on repairs across our housing stock
- Ensure all repairs are completed safely and in line with relevant legislation, regulations and company procedures
- Accurately complete job records, paperwork and updates using mobile working technology
- Deliver excellent customer service and represent SettleParadigm professionally at all times
- Build positive relationships with residents and colleagues
- Identify and report safeguarding concerns, property issues or health and safety risks
- Use materials, equipment and resources efficiently whilst minimising waste
- Maintain appropriate van stock levels to support daily repairs
- Ensure company vehicles, PPE, equipment and identification are used and maintained correctly
- Work independently and alongside colleagues to identify practical solutions to repair issues
- Support, coach and mentor apprentices and developing members of the team when required
- Purchase materials where authorised and ensure all associated paperwork is completed accurately and on time
- Leave work areas clean, safe and tidy upon completion
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Our Expectations
- Excellent workmanship delivered consistently across all repairs
- Repairs completed right first time wherever possible
- Low recall rates and minimal follow on work
- Homes maintained to a high standard and in line with statutory requirements
- Excellent customer care and positive resident feedback
- Repairs completed efficiently within agreed timescales
- Accurate job records and documentation
- Safe working practices demonstrated at all times
- Effective use of materials, equipment and van stock
- Positive contribution to team performance and service delivery
About You
Essential
- City & Guilds, NVQ qualification or equivalent experience in Carpentry
- Significant experience carrying out carpentry repairs and maintenance work
- Experience working within property maintenance, repairs or a similar environment
- Good knowledge of construction legislation, building regulations and health and safety requirements
- Good literacy and numeracy skills
- Full UK driving licence
- Ability to work on your own initiative
- Ability to work independently and as part of a team
- Strong communication skills
- Commitment to delivering excellent customer service
- Good organisational skills and the ability to manage competing priorities
- Ability to meet deadlines and manage workload effectively
- Willingness to participate in the out of hours on call rota when required
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Desired
- Experience working within social housing
Benefits
At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.
- Annual salary: £41,327 per annum
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
- Family-friendly leave: Enhanced maternity, paternity, and adoption leave
- Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
- Life cover and income protection
- Flexible working – hybrid options, modern offices, free parking & EV charging
And that’s just the beginning! We’re also thrilled to provide:
- Mental Health First Aiders available to support
- Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
- Funded training, qualifications & apprenticeships
- 3 paid volunteering days in the local communities
- Peer-recognition rewards platform
- Paid professional subscription (one per year)
Working Hours & Additional Pay
- 40 hours per week Monday - Friday (08:00 - 17:00)
- Participation in out-of-hours rota, with potential to boost base salary.
Our Commitment
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
Closing Date: 08.10.2026
We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.
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