HF
Case Handler - Counter Fraud
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About The Role
Claims Handler - Counter Fraud
Manchester
Hybrid
Contract Type – Permanent
About HF
People. Not just lawyers
We’re not your typical law firm – we’re people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients’ needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law.
Our award-winning Counter Fraud team is expanding, and we are looking for ambitious individuals to join one of the UK's leading fraud litigation practices. The team specialises in investigating and defending suspected fraudulent motor claims, delivering excellent results for insurer clients while developing innovative strategies to combat fraud. You'll join a supportive and collaborative environment where knowledge sharing, personal development and wellbeing are highly valued. Team members have opportunities to get involved in firm-wide initiatives, client events, charity work and volunteering activities, making it a great place to build a long-term career.
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What you’ll be doing
- Manage your own caseload of litigated motor fraud claims using our case management system.
- Investigate and defend fraudulent motor accident claims on behalf of insurer clients.
- Deliver a professional, efficient and solutions-focused service to clients.
- Review evidence and develop effective litigation strategies.
- Work independently while collaborating closely with colleagues across the Counter Fraud team.
- Ensure matters are progressed proactively and in line with client requirements and service standards.
- Conduct advocacy at applications and Case Management Conferences where required.
- Support the efficient operation of the wider team and contribute to achieving positive client outcomes.
- Build technical knowledge and develop expertise within a specialist area of law.
What do I need?
- Law degree, GDL or LPC qualification (desirable).
- Previous file handling experience and/or experience within the insurance industry (desirable).
- Experience in personal injury litigation, whether as a solicitor, legal executive or claims handler (advantageous).
- Strong organisational skills and the ability to manage competing priorities.
- Excellent communication and client service skills.
- A proactive, enthusiastic and self-motivated approach.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and problem-solving skills.
- Ability to demonstrate initiative and creative thinking.
- A committed team player who enjoys collaborating and sharing knowledge.
- A genuine desire to learn, develop and progress within a specialist area of litigation.
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What’s in it for you?
Apart from the competitive salary you’d expect, our package of benefits reflects our values of partnership, innovation, and being real people. We’re committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success.
You’ll Enjoy
- 25 days’ annual leave (rising to 30 with service) + Holiday Buy Scheme
- Life Insurance & Income Protection
- Private Medical Insurance & Healthcare Cash Plan
- Employee Assistance Programme & Digital GP services
- Pension Scheme
- Electric Car Scheme
- Enhanced Maternity, Paternity & Adoption Leave
- Hybrid & Flexible Working Options
- Discounted Gym Membership & Employee Discount Hub
- Flu & Eyecare Vouchers – and more!
What next?
If HF sounds like a place where you could belong, we'd love to learn more about you!
Submit your CV here and we’ll be in touch if we have any opportunities that match your experience and interests. If we don’t have something right now, we’ll keep your details on file and may reach out in the future as part of our talent pipeline.
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