Person Requirements:

• Social Studies /Case Management Accredited Qualification (essential)
• Exceptional computer literacy is an absolute requirement, with ability to confidently use Microsoft Office (particularly Excel), electronic record management systems (e.g. Salesforce), proficient in the use of email, and digital reporting tools. Applicants must be capable of maintaining accurate and up to date electronic case files, producing reports, managing data, and working efficiently in a technology-driven environment (essential).
• Full Valid Driver’s Licence and access to the use of a car (essential).
• At least two years of working, as a case manager with service users with complex needs and co-ordinating support plans for service users (essential).
• At least one year of regular use of IT systems with a good proficiency in Excel & Word.
• At least one-year work experience of using Cloud applications, such as Salesforce.
• Experience of working in liaison with other agencies within the voluntary and statutory sectors.
• A clear understanding of the case management approach.
• Experience in outreach or tenancy sustainment capacity.
• Experience in working with families.
• Work experience of working directly with people from different nationalities.
• Good knowledge about the immigration system, legislation and nationality matters in Ireland.
• An understanding of why people become homeless or may be at risk of homelessness and the issues they present with, particularly in relation to substance misuse.
• An understanding of the Housing Led/First Strategy and familiarity with the Pathways to Home Strategy of the DHRE.
• Excellent communication skills - both verbal and written and electronic (including statistical and qualitative reports).
• Ability to be a flexible and work in a variety of settings, with a variety of teams.
• An ability with work collaboratively with other agencies (both statutory and voluntary), be able to demonstrate an excellent work ethic.
• An ability to (and understanding of how to) advocate on behalf of the service users.
• An understanding of the statutory and voluntary sector services available to immigrants and homeless people and/or people with alcohol misuse issue.
• Ability to work according to the principles of Harm Reduction and Low threshold work.
• Excellent organisational skills and communication skills.
• An understanding of the health and safety issues, especially in regard to lone working.
• An ability to show initiative and develop solutions to problems.
• Demonstrated ability to work independently as a lone worker is essential. The successful candidate must be confident in managing their own workload, making sound professional decisions, assessing and managing risk, prioritising demands, and working safely across multiple settings.
• A knowledge of another language would be an advantage (desirable).

WHY WORK FOR US?

• Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?
• We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
  • We celebrate the potential of people.
  • We put our words into action.
  • We aim to take a wider role in civil society.
  • We believe in rights and responsibilities.

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EQUAL OPPORTUNITIES:

• Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

If you choose to work for Depaul we offer:

Our Benefits

• Annual Leave
  • Up to 3 years' service: 25 days per year.
  • 3 years' up to 5 years' service: 27 days per year.
  • Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays).
• Public Holidays
  • 10 public holidays each year with Good Friday as discretionary day. Day off and day pay for Christmas Day, St. Stephen's Day, and New Year's Day worked for shift workers.
  • Non-Shift Workers: Paid day off on public holidays.
  • Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.
  • Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.
• Pension: Matched by the employer.
• Health Assistance: Each staff member gets access to a health cash plan so you can claim money back, up to set limits, on a number of treatments. This includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.
• Life Assurance: Four times salary.
• Maternity /Adoptive Leave: 18 weeks full pay.
• Paternity Leave: 2 weeks full pay.
• Sick Leave: Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms).
• Employee Assistance Program: EAP is a confidential counselling service that provides support to company employees and their family. It is available 24/7, 365 days a year covering; Counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.
• Learning and Development
  • Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family.
  • Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role.
  • Online learning resources within Depaul’s award nominated online learning platform, Moodle. Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid.