Greater Manchester Mental Health NHS Foundation Trust
Case Manager
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Job Opportunity: Health or Social Care Professional
We are seeking a highly motivated & experienced health or social care professional with adult secure/specialised women’s pathway experience to join the Quality and Commissioning Team, at the GM Provider Collaborative (PC).
The Team holds commissioning & quality responsibility on behalf of the GM ICB/NHS England for adult secure & specialised mental health services across GM. This is an exciting opportunity to work within a dynamic commissioning environment, providing clinically informed support in line with the PC’s governance structure, to a complex, specialised programme. The successful candidate will ensure oversight for women’s secure and specialised pathways. As part of the role, the post holder will drive forwards the Women’s Secure Transformation Programme in line with local and national objectives. The post holder will act as a key contributor to the PC’s quality assurance arrangements, working closely with the Senior Case Manager and Head of Quality. The role also provides a link to a range of stakeholders across NHS organisations, independent sector providers and system partners.
The successful candidate will require the ability to demonstrate effective communication skills, responsiveness, resilience, confidentiality & integrity.
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Responsibilities:
- Provide expert women’s secure and specialised pathway oversight and quality assurance.
- Build a combination of clinical expertise and technical skills to develop strong service delivery, pathway advice and service improvements for secure/specialised services.
- Specialised informed experience to ensure effective pathway oversight.
- Ensure patients receiving a high-quality service, free from stigma, discrimination and harm, escalating quality concerns and supporting remedial actions.
- Effectively fulfil 6-8 weekly host and placing commissioner oversight responsibilities.
- Robust oversight of patient flow.
- Support strategic leads in capacity and demand planning.
- Support mandated mental health targets including national LD/A programme.
- Deliver provision of competent, confident and responsive Case Management function against the national Standard Operating Procedure.
- Ensure oversight and effective systems are in place to manage Exceptional Packages of Care (EPCs).
- Support performance monitoring and achievement of targets.
- Ensure effective engagement with stakeholders, patients and carers.
Location and Hours:
Based at Prestwich Hospital, offering a combination of office & remote working across the footprint & wider as required. Working hours are 9am-5pm Monday to Friday, though some flexibility & out of hours visits may be needed.
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About Us:
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Why Greater Manchester:
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Contact for Further Information:
Name: Rachael Sutton
Job title: Deputy Director of Commissioning
Email address: rachael.sutton@gmmh.nhs.uk
Telephone number: 07586090229
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