Cleveland Clinic
Case Manager
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Job Summary
Salary: Competitive (Depending on Experience)
Hours: 37.5 hours per week
Location: 33 GP (SW1X 7HY)
Contract: Permanent, full time
What are we looking for?
Cleveland Clinic London is seeking a Case Manager to join our Case Management team. This role offers a competitive salary range based on experience and is full-time, Monday to Friday, 9am – 5pm, onsite.
Responsibilities
- Coordinate patient care and discharge planning from admission through to discharge for key patient groups.
- Act as a liaison between patients, families, clinicians, and third-party payers.
- Manage a complex patient caseload, conducting utilization reviews and pre-authorizations.
- Optimize length of stay and reimbursement outcomes.
- Work collaboratively with multidisciplinary teams to address barriers to care and discharge.
- Proactively identify risks to patient flow and coordinate complex transitions of care.
- Support the achievement of clinical, operational, and financial performance objectives.
What makes us different?
Cleveland Clinic London offers:
- A brand-new high-acuity environment with the latest equipment.
- Opportunities for caregivers to grow their expertise across multiple specialties.
- Commitment to professional development through our mission: ‘Caring for life, researching for health, and educating those who serve’.
What will your duties include?
- Assess, plan, coordinate, and review patient care and discharge planning from admission through to discharge.
- Act as the key liaison between patients, families, clinicians, and third-party payers.
- Manage a complex caseload, identifying and addressing barriers to discharge.
- Develop effective working relationships with external stakeholders.
- Contribute to service improvement initiatives, innovation, research activities, and audit programs.
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What we need from you?
- Bachelor's Degree in Nursing.
- Current registration with the Nursing & Midwifery Council (First Level) with substantial post-registration experience.
- Senior-level clinical experience with demonstrable leadership, service coordination, and/or team supervision responsibilities.
- Considerable post-registration inpatient bedside nursing experience.
- Proven ability to lead complex clinical decision-making, work autonomously, and influence multidisciplinary teams.
What can we offer you?
- 25 days annual leave plus Bank Holidays.
- Double-matched salary exchange pension.
- Private Medical & Dental Insurance.
- Life Assurance.
- Season Ticket Loan & Cycle to Work schemes.
- Workplace Nursery Scheme.
- Wellbeing Hub with mental health, coaching, and EAP support.
- Earned Wage Access.
- Access to discounts on food, retail, and more.
Who we are?
Cleveland Clinic is one of the leading providers of specialized medical care, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our "Patients First" philosophy is at the heart of everything we do.
If you would like to know more, please email recruitment@ccf.org.
Note: Applicant shortlisting and interviews may take place while the advert is live, so please submit your application as soon as possible. Due to the volume of applications, we may not always be able to provide individual feedback.
Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
"Let’s deliver World Class care together!"
As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity. CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing, and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.
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