The Pensions Regulator
Case Manager – Trusteeship, Administration & DB Funding Supervision
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Role title: Case Manager – Trusteeship, Administration & DB Funding Supervision
TPR grade & pay group: R&O 8 – Specialist
Directorate: Market Oversight – Trusteeship, Administration & Defined Benefit Supervision
Starting salary: Salary £46,211 per annum, plus excellent benefits package, and flexible working arrangements
Contract type: 2 x Permanent
Location: Brighton/hybrid (6 days per month in the office)
Closing date: 17th August 2026
The Role And Responsibilities
You will play a key role, primarily as part of the Funding and Events Theme within the Trusteeship, Administration & Defined Benefit Supervision (TADBS) Directorate, which oversees a wide range of workplace pension activities to drive high standards and positive outcomes.
You will lead a portfolio of cases and initiatives (e.g. continuous improvement), ensuring timely and effective interventions and outcomes aligned to The Pensions Regulator’s (TPR) risk appetite and corporate priorities. The Theme is also exploring new ways of thematic and data led work and there will also be opportunities to work with the other Themes within TADBS as required.
Key Responsibilities Include
- Manage a portfolio of casework (or equivalent), delivering timely and effective interventions and outcomes.
- Lead external engagements on key issues with confidence and credibility.
- Build and foster strong relationships with internal and external stakeholders.
- Review and assess entities in your portfolio and respond to emerging events, identifying risks and opportunities, and make informed decisions to influence outcomes for pension members.
- Maintaining thorough and timely records of strategy, decisions and actions with appropriate audit trail.
- Support and help embed new processes, contribute to change initiatives, and drive continuous improvement.
- Share knowledge and expertise across the team and wider organisation.
- Demonstrate TPR values and behaviours, leading by example.
The role criteria
- Experience of decision making and delivering good outcomes.
- Strong stakeholder management and relationship-building skills.
- Proven ability to manage a portfolio of casework (or equivalent), ensuring timely and effective engagements and interventions.
- Excellent communication skills and the ability to engage with senior stakeholders confidently and with credibility at all levels, both internally and externally.
- Critical thinking and decision-making skills based on sound and informed evaluation of information.
- Ability to analyse and interrogate complex information and data as well as accompanying context and translate into clear and actionable strategies.
- Ability to negotiate and influence external stakeholders, in delivering good outcomes for members.
- Ability to communicate findings to senior stakeholders giving clear and robust recommendations for further action.
- Ability to work effectively both independently and with experienced professionals as part of multi-disciplinary teams.
- Ability to self-manage and prioritise your own work proactively ensuring the timely delivery of objectives and actions.
- Awareness of financial, commercial, political and social landscape.
- Experience of DB pensions or financial regulation and/or corporate activity.
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The team
This role primarily sits in the Funding & Events (F&E) Theme focussing on direct engagement with scheme trustees and other stakeholders, influencing appropriate funding journey plans and reducing member harm caused by corporate events such as transactions and financial distress.
The F&E Theme sits within the Trusteeship, Administration and DB Supervision directorate working to enhance the pension’s system and influence the delivery of better outcomes for members, by working through a deep understanding of market-wide risks and opportunities.
There are 4 themes (including the F&E Theme) each focusing on specific areas of the market with a mixture of individual scheme/provider and industry-wide engagement. There will be opportunities to work with the other Themes within TADBS as required.
We work closely with both the Enforcement & Legal Group, Strategy, Policy and Analysis directorates.
For more information, please see the role description.
Reward And Benefits
We offer 25 days annual leave plus bank holidays, a hybrid working model, 35 hour working week (full-time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 27%. Our dedicated benefits portal offers retail, gym, tech and restaurant discounts, and a cycle to work scheme.
Our culture
TPR strives to be a high-performing organisation, and we prioritise our people's growth and well-being. We offer various learning, secondment and development opportunities, support flexible working, and foster a diverse and inclusive environment.
Equality, diversity and inclusion is very important to us and we strive to make sure everyone has an equal opportunity to succeed. Our modern Brighton offices are in Telecom House overlooking Preston Park, they are over two floors of a shared building facility and when designed in 2023 we followed the government’s workplace design guide to ensure accessibility by design was achieved for our section.
We're proud to have a range of networks and opportunities to bring people together with supportive and safe spaces to connect with one another.
About The Pensions Regulator
With a career at TPR, you’ll be joining an organisation with real purpose and who are proud of their diverse range of skills and experience that positively impact on millions of people. Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe.
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Our Corporate Strategy outlines a bold and challenging vision of how pensions regulation should continue to evolve to keep pace with a change in the scale and nature of the pensions landscape. We believe diversity and inclusion are vital to good decision-making for positive saver outcomes. We’re committed to creating a supportive, inclusive, and dynamic work environment where everyone can thrive; understanding the link between the work we do and its positive impact on society.
Find out more about us.
Applications
To avoid disappointment, we would invite you to submit your application as soon as possible, as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can continue to provide a positive candidate experience, with each application being reviewed and considered. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Current TPR employees who want to apply for this vacancy should first contact their line manager to discuss their application.
We welcome applications on a part time and job share basis.
Selection and interview
If you are shortlisted for interview, we’ll be in contact with you shortly after the closing date. We aim to respond to every application however due to the large volume of applications this is not always possible. If you have not heard from us within 21 days of submitting your application, please assume you have been unsuccessful on this occasion.
As a Disability Confident Employer, we’re committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the criteria outlined in the ‘what you will bring’ section will be offered an interview.
Diversity and inclusion
TPR is committed to promoting diversity, inclusion and equality in the workplace, creating an environment where everyone is encouraged to be themselves, enabling our people to feel supported, represented and do their best work.
We encourage applicants from all backgrounds and with different identities and experiences to apply for roles with TPR.
Further information
Please visit our website to find out what it is like to work at TPR, our culture, interview process and our commitment to our employees.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email recruitmentteam@tpr.gov.uk.
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