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Thames Valley Police

Case Progression and Quality Assurance Officer (Secondment/Fixed Term Contract)

Milton Keynes
Posted about 23 hours ago
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Secondment/Fixed Term Contract until 31 March 2027

In this interesting role, you will facilitate the effective and timely progression of prosecution files from charging decision to trial by working effectively with internal and external stakeholders (including the Crown Prosecution Service), reviewing file quality to ensure case material and further work meet the National File Standard and compliance with law, policy and guidance.

Responsibilities:

  • Facilitate the progression of prosecution files
  • Work with internal and external stakeholders, including the Crown Prosecution Service
  • Review file quality to ensure compliance with the National File Standard, law, policy, and guidance

Requirements:

  • Good standard of education or equivalent experience
  • Recent experience in an administrative role within a customer service environment
  • Use of databases
  • Ability to use initiative and problem solve within a team environment
  • Time management and organizational skills
  • Attention to detail
  • Clear and concise written and verbal communication
  • Proven interpersonal skills

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Additional Information:

  • If you are a permanent member of staff applying for this role, it will be offered on a secondment basis.
  • All secondments must be supported in writing by your Line Manager and Head of Department/Commander or Deputy.
  • If the secondment is not supported, the role may be offered on a fixed term contract basis, but this has implications including loss of continuous service protections.
  • Shift allowance, on-call, or other job-related allowances from the previous role will not be protected unless they are attached to the new role for the duration of the secondment.

Benefits:

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  • 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays)
  • Flexible working conditions
  • Wide range of lifestyle discounts
  • Career development opportunities
  • Option to join a local government pension scheme

For more information on our benefits, please visit the supporting you page via the link at the bottom of the advert.

Contact:

If you have any queries, please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 23374. We will endeavour to respond to your query as quickly as possible.

Application:

Please use Google Chrome when completing your application, wherever possible, as this will enhance performance.

Deadline:

The closing date for enquiries and receipt of completed applications is Sunday 16 August 2026.

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Skills

Case Progression
Quality Assurance
Stakeholder Management
File Review
Administrative Support
Customer Service
Database Management
Problem Solving
Time Management
Organizational Skills
Written Communication
Verbal Communication
Interpersonal Skills
Attention To Detail

Location

Milton Keynes, England, United Kingdom

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