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West Midlands Police

Case Progression Officer

Wolverhampton
Posted about 14 hours ago
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Job Description

CPOs (Case Progression Officers) provide a single point of contact for the Prosecution Team; advise officers and staff across the force on casefile quality; and ensure cases progress through the Criminal Justice System in a timely, accurate and efficient manner

Applications are invited from enthusiastic individuals for the position of CPO. Successful candidates will provide a pre-charge gate-keeping case-file review service to raise standards in file quality and enable the Crown Prosecution Service to make informed charging decisions first time every time. Applicants will positively influence case-file quality and timeliness at all stages of the criminal justice process and ensure compliance with force policy, Transforming Summary Justice, Better Case Management, the Director General’s Guidance (DG6) and the Manual of Guidance for the Preparation and Submission of Case Files.

Key Responsibilities

  • To provide a pre-charge gatekeeping casefile review service to raise standards in file quality and enabling the Crown Prosecution Service to make informed charging decisions first time every time
  • To provide a single point of contact for the Prosecution Team; advise officers and staff across the force on casefile quality; and ensure cases progress through the Criminal Justice System in a timely, accurate and efficient manner
  • To positively influence file quality and timeliness at all stages of the criminal justice process and ensure compliance with force policy, Transforming Summary Justice, Better Case Management, the Director General’s Guidance (DG6) and the Manual of Guidance for the Preparation and Submission of Case Files
  • To develop, foster and maintain positive working relationships with West Midlands Police personnel, colleagues employed by our partner agencies and staff/ volunteers supporting the wider Criminal Justice System
  • To manage urgent escalation notifications from the Crown Prosecution Service and to ensure such matters are fully addressed in a timely manner

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Click here to view the full details of the role including the Essential, Desirable and any educational requirements for the role.

Prospective staff/officers

Prospective staff/officers must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

Selection Process

The selection process for this role will consist of the following elements:

  • Initial application
  • Shortlisting
  • In-person interview

Benefit Statement

By choosing to join West Midlands Police you will receive an enhanced benefits package including:

  • Fair remuneration with progression opportunities and access to a very competitive pension scheme.
  • Enhanced annual leave in addition to public holiday entitlements.
  • Discounts across travel, parking, daily costs of living and leisure activities.
  • A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs
  • Comprehensive benefits including pension, Blue Light Card, and employee assistance programme.

Important Information

  • Closing Date: 09/08/2026
  • Interview Dates: TBC
  • Vetting: Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
  • Medical: Appointment to this role will be dependent upon you successfully passing medical checks, which may include a drug and hearing test.
  • Hours/Location: The hours of work are 36.5hrs per week at times agreed by management. The CMU is open Monday to Thursday from 07:00 – 17:00 hours and on Friday from 07:00 – 16:00 hours. The postholder will also support a Saturday working rota (working once in every nine Saturday’s) and provide duty cover on public holidays for which appropriate allowances will be paid. Duties may vary according to local operational needs. The current role is based at Wednesfield Police Station.

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Contact

For further information email careers@westmidlands.police.uk

About Us

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"

West Midlands Police is the second-largest police force in the country, serving the three major cities of Birmingham, Coventry, and Wolverhampton, alongside the districts of Sandwell, Walsall, Solihull, and Dudley.

Against this backdrop, the force handles more than 2,000 emergency calls every day, while patrolling the streets and responding to incidents 24 hours a day, seven days a week. We have made significant improvements in reducing overall crime, improving call response times, and increasing arrest rates. This work can only continue with the right people, therefore as an employer of choice, we are looking for the right people who can serve and protect our communities.

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Skills

Casefile Review
Criminal Justice System Knowledge
Stakeholder Management
Quality Assurance
Compliance Monitoring
Legal Documentation
Interpersonal Communication
Case Progression
Risk Management
Reporting

Location

Wolverhampton, England, United Kingdom

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