Caseworker

Company Description

Bradford Foundation Trust provides financial support, practical assistance, and advice to individuals and families in need across Bradford and the wider district. We distribute Zakat locally through the National Zakat Foundation's Community Zakat Programme, alongside connecting applicants to other locally accessible support services.

Role Description

We are looking for a dynamic and motivated individual to join our distribution team as a Caseworker. The successful candidate will demonstrate a breadth of knowledge and skills and a strong commitment to the values and vision of Bradford Foundation Trust.

Team members work closely with individuals and families to help them navigate challenges and improve their wellbeing. The Trust is committed to compassionate, community-focused service grounded in dignity and respect.

The Caseworker is a part-time, on-site role based in Bradford. The Caseworker will support individuals and families, particularly refugees and asylum seekers, by assessing needs, developing support plans, and coordinating access to services such as financial assistance, family support, counselling, and learning programs. Day-to-day tasks include conducting interviews and home or office visits, maintaining accurate case records, monitoring progress, and advocating on behalf of service users with partner agencies and local services. The role also involves collaborating with colleagues to ensure holistic support, participating in team meetings, and contributing to the continuous improvement of Bradford Foundation Trust’s services. The Caseworker will uphold safeguarding practices and promote an inclusive, person-centered approach in all interactions.

Qualifications & Skills Required

• Strong Interpersonal Skills and Communication abilities to build trust, listen effectively, and engage with diverse communities.
• Good personal planning and organisational skills.
• Good IT skills, including confident use of case management systems.
• An effective team player.
• Flexible, positive approach.
• Understanding of the Zakat eligibility criteria and the principles underpinning Zakat distribution, or willingness to learn.
• Knowledge and experience in Social Work, Case Management, and Casework to assess needs, plan interventions, and coordinate support.
• Understanding of issues affecting refugees, asylum seekers, and vulnerable families, including housing, benefits, and access to public services.
• Ability to maintain accurate documentation, manage a caseload, and prioritise tasks in a fast-paced environment.
• Commitment to safeguarding, confidentiality, equality, and non-discriminatory practice.
• Relevant qualification or training in social work, community work, counselling, or a related field is desirable.
• Experience working in charitable, community, or statutory services is an advantage.
• Ability to communicate in one or more community languages spoken in Bradford, such as Urdu, Punjabi, Mirpuri/Pahari, Bengali/Sylheti, Arabic, or Kurdish is desirable.