The Scottish Parliament
Caseworker
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Responsibilities
- Supporting the MSPs’ work on behalf of constituents, including communications via e-mail, letter, phone, online and in-person meetings
- Responding to enquiries from constituents and stakeholders, including both routine and complex cases
- Drafting letters and other documents, including parliamentary questions
- Prioritising incoming correspondence and preparing replies
- Maintaining records on current and previous casework
- Liaising with officials and politicians from public bodies, local Councils, Scottish Parliament and Scottish Government
- Compliance with requirements such as data protection
- With the rest of the team, helping to manage the MSPs’ inboxes and diaries, and providing support for meetings
- Working with other staff members in Edinburgh and Lothians East region to ensure that administrative, research and other tasks are undertaken across the group
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- Excellent administrative and organisational skills
- Excellent communication and interpersonal skills
- Have excellent written, verbal and IT skills with accurate attention to detail.
- Experience of working with the public, working in a busy environment, working to deadlines and cooperating across a team
- An understanding of the Scottish Parliament and the political climate of Scotland and Edinburgh & Lothians East
- An ability to build and sustain positive working relationships
- A strong group ethos, and a willingness to share workload across the team when necessary
- Ability to support Kayleigh in delivering their parliamentary aims and values
How to Apply:
For any questions about the role please contact: scott.rutherford@parliament.scot
Please email your CV and a supporting statement to Kayleigh Kinross-O'Neill MSP at kayleigh.kinross-oneill.msp@parliament.scot.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Your supporting statement should outline how you meet the requirements detailed above for this role. Applications that do not include a supporting statement may not be considered. Be sure to include “Caseworker - Job Application” in the subject line of your email.
Closing Date: Friday 14th August 2026 at 11:59pm.
Interviews are provisionally for week beginning 24th August.
MSPs are employers in their own right. All MSP staff are required to be security vetted in line with HM Government (HMG) Personnel Security Controls and any employment cannot begin until security clearance has been granted. MSPs will also carry out other pre-employment checks including eligibility to work in the UK, and employment references where applicable.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills