Caseworker – Firearms Licensing Unit

Fixed term 12 months
Full Time
Leek Wootton

Grade B (£25,242.00 - £26,703.00)
Those on the redeployment register will be given prior consideration.

About the Role

The main purpose of the role is to provide a case management and file building function in relation to the issue of firearm/shotgun certificates ensuring continuity of support and compliance with Force and legislative standards for the firearms licensing process and handle all correspondence in relation to those cases.

Main Responsibilities

• Process and manage all incoming and outgoing correspondence, ensuring timely handling of post, applications, and routine enquiries.
• Update, analyse and interrogate Force IT records and intelligence systems in line with Force policy, Management of Police Information (MoPI), and national guidelines.
• Process all grant and renewal applications for firearm and shotgun certificates, including updating NFLMS with application details, photographs and fees, and preparing and dispatching renewal reminders, forms and associated documentation.
• Complete all necessary criminal and intelligence checks using Force databases (including Athena and PNC) to support the assessment and progression of applications.
• Make an initial assessment of threat, harm and vulnerability, grading each incident in accordance with current guidelines and Force procedures.
• Conduct enquiries and obtain statements by telephone where appropriate to support decision-making and case progression.
• Undertake any other duties appropriate to the nature, level of responsibility and grading of the post, as required.