Middlesbrough Council
Caseworker (In Reach)

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The role
Are you resilient and proactive? Are you passionate about helping people in the local community make lasting changes?
We are seeking a dedicated and compassionate Caseworker to join our Mental Health In reach Team on a Permanent basis.
We are looking for someone who can offer flexibility, as this role includes out-of-hours work, with regular late evening and weekend commitments to meet the needs of the service.
Who We Are
Working as part of Middlesbrough Council, our multi-disciplinary team provides vital support to those experiencing problems related to substance use. Our mission is to empower our service users by offering comprehensive care, tailored interventions, and a pathway to recovery.
Purpose of the Role
As a Caseworker, you will provide comprehensive support to clients experiencing substance use issues, domestic abuse, and homelessness. You will guide clients through their treatment and recovery journey, implementing psychosocial interventions, developing recovery plans, and facilitating referrals to relevant services. Your work will help people achieve recovery.
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Key Responsibilities
- Conduct screenings and assessments to identify client needs.
- Develop and implement tailored recovery plans.
- Collaborate with multi-disciplinary teams and external agencies to ensure service users receive the care they need.
- Work proactively and flexibly to engage clients and meet service needs.
- Ensure adherence to all processes and procedures.
- Liaise with the clinical team to coordinate appropriate clinical interventions for clients.
What We Offer
- A supportive and dynamic work environment.
- Opportunities for continuous professional development.
- The chance to make a real impact in the community.
- Employees discounts and a competitive pension scheme.
Requirements
- Experience working with vulnerable populations—ideally those with issues related to substance use, domestic abuse, or homelessness.
- Strong communication and interpersonal skills.
- A commitment to a trauma-informed, strengths-based approach.
This role also requires a full UK driving licence and access to a vehicle. You will also need to have business insurance in place prior to starting, if you do not already have this. Unfortunately, we will not be able to proceed with any applicants who do not meet this requirement.


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If this is you, this may be the opportunity you are looking for!
If you would like to talk through this opportunity further, please contact Nadine Snelling at Nadine_Snelling@middlesbrough.gov.uk.
Please note Middlesbrough Council do not currently offer sponsorships.
We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
If you are viewing this advert on the North East Jobs website, please go to Vacancies ¦ Middlesbrough Council to view the Job Description & Person Specification and apply for the role.
The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.
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