Cash Application Specialist

Job Family - Finance

This family develops, refines, and implements the financial policies, plans, measures, and controls to safeguard and accurately report on the financial results of the business.

Job Summary

Reporting to the Cash Application Team Leader, your role is focused on receiving payment and ensuring accurate application & reconciliation of payments to customer accounts, preparing statements by communicating with our credit control and record-to-report teams.

Duties and Responsibilities

• Allocation of cash receipts and reconciliation of customer accounts.
• Communicating with local credit control teams to resolve queries relating to cash allocation.
• Resolve customer queries with tact and diplomacy, through to a satisfactory resolution.
• Check credit note, and journal request forms and relevant paperwork are in order for approvals, e.g., VAT credit requests, withholding tax, refunds.
• Liaise with members of the operations and sales teams at regional sites.
• Ensure all documentation is electronically stored to customer/dept folders in a timely manner to minimize hard copy paperwork.
• Assist the Cash Management Team with the compilation of the month-end report to the board.
• Completion of weekly bank reconciliations (Multi-Currency).
• Supporting senior team members with ad hoc accounting tasks.
• Assisting with Credit Control function.
• Contact debtors through calls, emails, or letters to notify them of outstanding invoices.
• Coverage for the Cash Management Team across various regions.