Bank of China
Cash Management Operations - Mandarin Speaking
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Transaction Banking Department Overview
Transaction Banking department is responsible for the product ownership of Corporate and Financial institution client’s Trade Finance, Commodity Finance, Cash Management, E-banking product as well as Corporate client’s Account, Payment, Deposit, overdraft services.
Role: Cash Management Operations - Mandarin Speaking
As a Cash Management Operations - Mandarin Speaking, you will be supporting the end-to-end management of cash management products, including system management and development, pricing, go-to-market strategy, and lifecycle management. You will play a key role to deliver innovative liquidity and payment solutions to corporate and institutional clients. This is a full time permanent position.
Key Responsibilities
- Define and execute the strategic roadmap for cash management products (e.g. payments, collections, liquidity management, account services)
- Conduct market research and competitor analysis to identify trends, client needs, and new business opportunities
- Assist in the full product lifecycle from concept to launch, including requirement gathering, user acceptance testing (UAT), and post-launch review
- Manage and support with the enhancement of cash management related systems
- Develop and maintain product-pricing models, ensuring profitability and market competitiveness
- Monitor product performance metrics and client feedback to drive continuous improvement
- Collaborate with relationship managers to structure solutions for key clients
- Create product collaterals, training materials and sales toolkits to support business development
- Support with product innovation initiatives, including digital transformation and innovative banking solutions
- Deliver product training to internal stakeholders and support client meetings
- Collaborate with relevant teams to review product documentation and processes
- Ensure all products comply with regulatory requirements and internal risk policies
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Requirements
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- Degree educated in Computer Science, Finance, Accounting, or other relevant subject
- IT or Banking experience is preferred
- Experience within Cash Management or Transaction Banking is preferred
- Report writing skills
- Customer service skills
- Adaptable and a quick learner
- Excellent communication skills in English and Mandarin
- Good interpersonal skills with the ability to collaborate effectively across teams
- Highly organised and able to manage multiple priorities in a fast-paced environment
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