Findlay Hancock County Chamber of Commerce
Cashier
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Reports to: Assistant Manager
Are you a driven servant leader who thrives in a fast-paced, high-energy environment? Do you have what it takes to create unforgettable experiences for families while leading a top-performing team? SOAR! Adventure Park is looking for enthusiastic team members to take our facility to new heights!
As a Cashier, you will work closely with the management team to establish SOAR! as the ultimate destination for families to play, celebrate, and stay active all year long. Your mission will be to deliver outstanding guest experiences in a clean, safe, and fun environment, all while building a high-quality team and driving financial success.
Why Join the SOAR! Team?
- A fun, high-energy work environment
- Opportunities for professional growth.
- The chance to make a lasting impact on families and the community.
Summary Of Position
Provide friendly, responsive service to create an exceptional entertainment experience for our customers. A Cashier’s attitude directly affects how Soar Adventure Park as a whole is perceived. You have six main functions, selling and processing tickets, verifying waivers, preparing activity guests, selling café items, booking events, and answering the phones. Thank all customers for coming to SOAR!
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Duties & Responsibilities
- Receive payment by cash, credit cards, vouchers, or gift cards.
- Timely sale and processing of Soar tickets, memberships, merchandise, gift cards, or other retail items to customers.
- Process returns.
- Greet and assist customers entering the park.
- Process online booked tickets.
- Assist customers with waiver completion.
- Verify new customer waivers.
- Prepare customer for activity to include wristbands and footwear (if applicable).
- Keep workstation area clean and organized.
- Resolve customer complaints.
- Request assistance using paging radios.
- Report problems with cash registers, customers, or facility to head cashier or manager on duty.
- Responsible for accurate cash and till management for their drawer.
- Monitor marketing flyer stocks and replenish as needed.
- Assist with retail sales of merchandise and footwear as needed.
- Complete opening and closing duties.
- Performs his or her job in a friendly, courteous manner at all times.
- Promptly informs the Manager on Duty of any and all customer complaints or comments.
- Takes messages for the management accurately, always remembering to get the name and phone number of the person leaving the message as well as what the visit is in regards to.
- Remains diligent and focused during all monetary or credit card transactions so that his or her register is accurate at the end of each shift.
- Cleans front desk area, bathrooms, entry way, waiver kiosks, and gaming area according to schedule.
- Informs Manager immediately of product shortages.
- Performs other related duties as assigned by the Manager.
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Qualifications
- Willingness to be a Team Player and Hard Worker.
- Prior experience as a cashier is preferred but not necessary.
- Must be able to communicate clearly with managers but especially with customers.
- Be able to reach, bend, stoop, and frequently lift up to 25 pounds.
- Be able to work in a standing position for long periods of time (up to 8 hours).
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