Degussa Goldhandel GmbH
Cashier – Physical Precious Metals / Bullion
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Sharps Pixley, a well-established physical precious metals and bullion brokerage based in London’s West End, is seeking an experienced and detail-focused Cashier to join their Customer Services team. The role combines front-office cashiering, online order processing, and secure fulfilment and distribution, operating within a highly controlled, high-value environment. The successful candidate will demonstrate strong transactional accuracy, sound compliance awareness, and prior exposure to dealing with high-net-worth clients.
Key responsibilities include:
- Perform cashier and counter duties, processing high-value cash, card, and bank transfer transactions with accuracy and efficiency
- Execute buy and sell transactions for physical precious metals and bullion, applying live pricing and internal procedures
- Process online bullion orders, ensuring accurate pricing, payment confirmation, and order validation
- Coordinate order fulfilment and distribution, including:
- Preparing metals for client collection or secure delivery
- Liaising with internal operations, vaulting, and approved logistics partners
- Ensuring all packaging, documentation, and dispatch procedures meet security standards
- Verify, count, and reconcile cash and physical metal holdings on a daily basis
- Issue transaction confirmations, invoices, and supporting documentation
- Perform customer due diligence (CDD) in line with the Money Laundering Regulations 2017, escalating cases requiring enhanced due diligence (EDD) in accordance with internal procedures
- Maintain strict adherence to security protocols for handling physical metals and high-value assets
- Support daily reconciliations, audit trails, and internal reporting requirements
Your profile
Proven cashier experience is essential, ideally gained within bullion, private banking, FX, wealth management, or other high-value transactional environments
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- Exposure to dealing with high-net-worth clients, with confidence handling significant transaction values
- Experience processing online orders, payments, and fulfilment workflows
- Strong understanding of cash handling, reconciliations, and operational controls
- Sound working knowledge of UK Money Laundering Regulations 2017, including CDD and EDD processes
- Exceptional attention to detail and ability to work accurately under pressure
- Professional, discreet, and customer-focused communication style
Preferred (but not essential)
- Prior experience handling physical bullion; coins and bars
- Familiarity with secure logistics, insured delivery, or vaulting processes
- Experience working in a regulated or security-controlled financial environment
What we offer
At Sharps Pixley, you will experience the stability and security of a traditional company, combined with the dynamic of a modern employer. Our benefits are designed to support what matters most to you – from financial security and professional development to work-life balance and additional rewards that recognise your contribution.
- Financial Security: Your dedication deserves to be rewarded – both now and in the future. Enjoy a competitive salary, a range of employee benefits, and the opportunity to earn attractive sales incentives. You’ll also benefit from exclusive staff discounts on our products.
- Reliability & Balance: We offer 25 days of annual leave and a reliable five-day working week, ensuring your weekends are free – for family, friends and everything else that’s important to you.
- Health & Well-being: We believe everything works better when you’re well. This is why we support you with a wide range of fitness and health offerings, complimentary beverages, as well as fresh fruit and vegetables (availability depends on location).
- Personal Development: Your growth matters to us. Take advantage of tailored training opportunities and a variety of ways to build on your strengths. Through our comprehensive onboarding, you’ll gain a solid understanding of the world of precious metals and receive ongoing support as you progress in your career.
- Shared Success: Our culture is built on respect, collaboration and short decision-making processes. You’ll be part of a dedicated team that combines reliability with an innovative mindset – working together towards shared success.
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Disclaimer: Sharps Pixley is an equal opportunity employer. We welcome applications from all qualified individuals, regardless of gender, age, disability, sexual orientation, or background.
Visit our website: https://www.sharpspixley.com/
About us
Grow your career with us.
The Degussa name stands for quality and reliability like no other in the world of precious metals. This tradition is carried forward today by Degussa Sonne/Mond Goldhandel GmbH (“Degussa Goldhandel” or simply “Degussa Gold”), founded in 2010 and active in the precious metals market since 2011. As a global company specialising in gold, silver, and platinum, Degussa has grown to become Europe’s leading independent precious metals dealer. In addition to bars and coins, the company offers services such as precious metals purchasing, safe deposit box services and an online shop. The company employs around 300 people and operates twelve branches across Germany, as well as international offices in London, Geneva, Zurich, and Madrid.
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