Serco Leisure Operating Limited
Casual Bar Assistant

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Job title: Bar Assistant
Location: Lilleshall National Sports & Conferencing Centre
Job type: Casual contract
Working Hours: Complete a range of shifts 11am – 1am, Monday to Sunday to meet the needs of the business.
Salary: Paying up to £12.71 per hour depending on skills and experience per annum + Excellent Benefits
Here at Lilleshall our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Bar Assistant to join the centre.
Lilleshall is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. Lilleshall provides excellent facilities to Britain’s leading sports men and women. We are also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.
As a Bar Assistant, you will play a vital role in delivering consistently high standards of service and customer care. You will help create a warm and welcoming environment while ensuring food and beverages are served promptly and efficiently. You will also follow all financial and cash-handling procedures, replenish stock from the storeroom or cellar, rotate stock appropriately, and notify the Bar Supervisor of any stock requirements. Additional duties may be assigned as needed.
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You will contribute to maintaining a safe, enjoyable, and professional working environment. In return, you will benefit from free access to leisure facilities, a range of staff discounts, and excellent opportunities for personal development.
About You
We are looking for a passionate and enthusiastic individual who, like the rest of the team at Lilleshall, takes pride in delivering exceptional service and is willing to go the extra mile for customers.
To be considered for this role, you must be 18+ due to the requirement to serve alcohol. You should also have knowledge or experience in a bar, café, retail, or other customer-focused environment. Responsibilities include:
- Carrying out cleaning duties to maintain high cleanliness standards
- Undertaking and recording temperature checks and ensuring excellent food hygiene practices
- Serving customers promptly and efficiently
- Following all financial and cash-handling procedures
- Assist with functions, main house bar and various bars across the site as needed.
- Maintaining and promoting brand standards
- Being flexible to support business needs, including holiday and sickness cover, and working weekends
(Desirable but not essential) Previous experience in a bar environment
- Serving a range of alcoholic and non-alcoholic drinks at the bar
If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today.


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Why Serco
A place you can make an impact:
Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A place you can count on:
It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.
A place for you:
Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.
What we offer
For all Leisure benefits please see Employee Benefits (moreleisure.com)
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Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
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