Contact Theatre
Casual Bar Staff
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MAIN LOCATION: Contact but may be required to work at other venues as required
RESPONSIBLE TO: Bar/Café Manager
WORKS WITH: Operational Teams
HOURS: Casual. This role will be shift based and you will be expected to work daytimes, evenings and weekends.
STATUS: Casual
CLOSING DATE FOR APPLICATIONS: Thursday 3rd September.
We reserve the right to close this vacancy early if we receive a sufficient number of applications.
OVERVIEW OF THE ROLE
Contact is a friendly, music-loving neighbourhood spot where great drinks meet good vibes. We’re all about relaxed service, cracking playlists, and making every guest feel welcome.
As a member of Contact’s bar team, you’ll be a welcoming face, providing friendly and efficient bar service while preparing drinks, handling payments and maintaining a clean, safe and well-stocked bar.
MAIN TASKS
- Be the welcoming public face of Contact.
- Serve drinks quickly and accurately; take orders at the bar and via the till
- Prepare basic cocktails and pour to house standards
- Keep the bar area clean and stocked; restock glassware, garnishes and supplies
- Handle cash and card payments and close out tabs responsibly
- Greet guests with a smile and provide friendly, efficient service
- Support team members during busy shifts and help with opening/closing tasks
- Follow licencing and safety rules including age checks and responsible service of alcohol
- Maintain a clean, tidy, safe and healthy environment at all times, checking health and safety regulations are maintained.
- Arrive punctually for shifts
- Communicate in a clear and professional manner at all times.
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GENERAL
- Undertake any other duties that may be reasonably required in connection with the position.
- To manage all personal data in line with the General Data Protection Regulations.
- Follow Contact’s Health & Safety policy, undertaking duties as required and ensure reasonable care is taken to maintain a healthy and safe place for public and staff, including following and implementing all COVID-secure measures.
- Actively commit to Contact’s Equal Opportunities policy, Contact’s Safeguarding of Young People policy and Contact’s Anti-Racism working practises.
- Represent Contact at external events as required
- Get involved with creative work being presented by Contact by attending workshops, read-throughs, rehearsals and performances on a regular basis
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PERSON SPECIFICATION
ESSENTIAL
- Possess excellent communication and customer service skills and a friendly approach even under pressure.
- Ability to engage confidently with a wide range of people.
- Good communication skills and a friendly front-of-house presence
- Ability to problem solve and think quickly on feet in changing circumstances.
- Positive attitude and a team-player mindset
- An enthusiasm for working in a richly diverse environment.
- Ability to work flexible hours, including evenings and weekends
- Support for Contact’s vision and values and the work we do
- Support and commitment to Equal Opportunities, Safeguarding and our Anti-Racism working practices
- Enthusiasm and commitment for working in an environment focused on young people (aged 13 – 30)
- Right to work in the UK and willingness to complete any required training
DESIRABLE
- Basic bar experience preferred but not essential, we’ll train the right person
- Enthusiasm for working in a creative organisation
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