Thomas Franks Ltd
Casual Events Assistant

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Durham
Contract: Casual
Salary: 10.21-12.71 per hour
Hours: per week
One of eighteen first-class county clubs within the domestic cricket structure of England and Wales. Here we cater for a number of different events through the year ranging from corporate and private meeting & events to the absolutely enthralling match days over the course of the year. With a variety of Food & Beverage outlets to choose from, it is an outstanding venue that offers attendees a fun day out.
We are looking for a customer focused casual events assistant to join our team at one of our prestigious client locations in Durham.
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
Duties To Include
- Assist in the setup of event spaces, including arranging seating, setting up equipment, and preparing the venue for the event.
- Provide assistance to event attendees, including guiding them to their seats, answering basic questions, and offering general help.
- After events, participate in cleanup activities, which may include clearing tables, removing debris, and restoring the venue to its original condition.
- Work collaboratively with other event staff, following instructions and contributing to the overall success of the event.
- Perform assigned tasks effectively and efficiently, adhering to safety guidelines and event protocols.
- Be prepared to take on various roles or assist in different areas of event operations as needed.
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You Will Have The Following Skills
- Willingness to work on a casual basis, to support event operations.
- Reliable and punctual, arriving on time for assigned shifts.
- Capable of handling tasks that may involve heavy lifting, and standing for extended periods.
- Ability to work well as part of a team, following instructions and collaborating effectively with colleagues.
- Basic communication skills to understand and carry out tasks and follow instructions from supervisors.
- Willingness to take on various roles and responsibilities as needed during events.
- A customer-friendly attitude and a willingness to assist event attendees as required.
- Ideally Holds Health Safety Level & Food Hygiene Level 2 Certificates.
Knowledge / Competencies
- Ability to demonstrate reasonable / good understanding and use of verbal English.
- Ability to demonstrate reasonable / good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is preferred


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Benefits
- Enhanced maternity, paternity and adoptive leave.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About Us
Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
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