Elior UK
Casual General Assistant
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Lexington is an award-winning contract caterer that focuses on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do.
Job Description:
General Assistant
Post Title: General Assistant
Liaises with: Assistant Catering Manager/Catering Manager/Supervisor
Job Role: To ensure that the Restaurant/Café/Lounge areas, counters and fridges are set up and maintain to the highest standards. To serve customers in a friendly and efficient manner.
Operational Skills
Necessary Operational Skills: Job Knowledge, Technical Knowledge, Expertise, Customer Service, Menu/Product Knowledge
Duties:
- Ensure all counters, fridges and tables are set up prior to service time
- Ensure constant replenishment of counters and fridge’s throughout service
- Ensure attractive presentation of food throughout service
- Ensure the restaurant area is always clean and tidy
- To provide a high standard of customer service, dealing with customers politely and professionally at all times
- To assist in the preparation and service of food and beverages to the customer
- To assist in maintaining levels of hygiene in the preparation and service areas
- To carry out dedicated cleaning of equipment and/or areas as per approved cleaning schedules
- To operate a till and be responsible for any money in their care in compliance with all Lexington procedures with regards to financial security
- To ensure correct storage and rotation of stock, when required
- To ensure at all times the wearing of the correct protective clothing and footwear
- To comply with all health, safety and hygiene regulations as lay down within the catering department and to make due diligence reports if required
- To report any equipment breakdowns or accidents to the Supervisor/Assistant Catering Manager/ Catering Manager
- To attend any training that is required
- To carry out all reasonable tasks expected by management
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Interpersonal Skills
Necessary Interpersonal Skills: Effective Communicator; Verbal (Speech) and Non-Verbal (Listening), Team Worker, Flexibility, Personal Hygiene
Duties:
- Welcome and connect with every customer
- Ensure the highest standard of customer care is used at all times
- Ensure all customers are served in a friendly and efficient manner
- Ensure all comments and complaints are passed on immediately to the Catering Manager
- Ensure high standards of personal hygiene
- Ensure uniform is clean and tidy
- Ensure all accidents and faulty equipment is reported to the Catering Manager
- Ensure that all new ideas are communicated to the Catering Manager
- Ensure full attendance to all training sessions, meetings and monthly reviews
- To work overtime provided reasonable notice is given
- To carry out any other duties as reasonably directed by the management team
Because of the changing nature of our business your job description will inevitably change. You will, from time to time, be required to undertake other activities of a similar nature that fall within your capabilities as directed by management.
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - because life doesn’t run on a 9-5 schedule.
- Room to grow - career development and learning opportunities.
- One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
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Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!
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