Jumeirah
Casual In-Room Dining Waiter/Ess - Jumeirah Carlton Tower
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide.
About The Hotel
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa.
About the Job:
An opportunity has arisen for a Casual In Room Dining Waiter / Ess to join our team in the In-Room Dining Team at Jumeirah Carlton Tower.
The main duties and responsibilities of this role are:
- Efficiently manage and process guest in-room dining orders, ensuring accuracy and timely delivery of high-quality food and beverage items.
- Provide personalized and attentive service to guests, addressing their preferences and special requests with a focus on exceeding expectations.
- Coordinate closely with the kitchen, ensuring smooth communication to guarantee accurate and timely preparation of in-room dining orders.
- Maintain a thorough understanding of the hotel's room service menu, including food and beverage options, and communicate effectively with guests to assist in their selections.
- Handle guest inquiries and concerns promptly, demonstrating a proactive and solutions-oriented approach to ensure guest satisfaction.
- Uphold high standards of presentation and service etiquette when delivering orders to guest rooms, maintaining the hotel's luxury image.
- Provide support during peak hours, adapting to the dynamic nature of in-room dining demands in a luxury hotel environment.
- Demonstrate a comprehensive understanding of health and safety regulations, ensuring compliance in all aspects of in-room dining service.
- Actively participate in training sessions to stay updated on menu changes, service procedures, and hotel standards.
- Contribute to a positive team environment, collaborating with colleagues in various departments to enhance overall guest experiences.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Previous experience in a similar in-room dining or food and beverage role within a luxury 5-star hotel, showcasing a strong understanding of high-end service standards.
- Excellent communication skills, with the ability to interact professionally and courteously with guests, taking and processing orders with attention to detail.
- Exceptional organizational and multitasking skills, capable of handling multiple orders and requests simultaneously in a fast-paced environment.
- Attention to detail in delivering in-room dining orders, ensuring accuracy in presentation and adherence to guest preferences and dietary requirements.
- Ability to work flexible hours, including evenings and weekends, to accommodate the varied needs of in-room dining guests.
- Team-oriented mindset with a willingness to collaborate across departments and contribute to a positive and seamless guest experience within a luxury hotel setting.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location