Brownhills
Casual Receptionist
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Brownhills Motorhomes are currently seeking a Casual Receptionist.
Please ensure you read the below overview and requirements for this employment opportunity completely.
We are the UK's largest Motorhome dealer and one stop destination for all Motorhome requirements. We sell new and used motorhomes, parts and accessories, undertake motorhome services/repairs and have an onsite café and leisure facilities. We employ around 200 staff at our 13 acre site.
Main Responsibilities
- Answering the telephones, ensuring all calls are put through to the correct department/personnel in a polite and efficient manner.
- Reporting any problems with automated system as soon as any problems arise.
- Follow up any calls not returned to customer.
- Meeting and greeting customers as they arrive on site, making sure they sign in and out for Health and Safety purposes.
- Keeping lounge area for customers clean and tidy.
- Outward bound postal duties – ensuring ready for collection at 4.30pm daily.
- Issuing card keys to customers to use the customer lounge.
- Issuing card key and ensuring customers wishing to use the swimming pool area are aware of the swimming pool rules.
- Keep Tea and coffee area topped up with supplies and make sure the area is kept clean and tidy.
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Skills Required
- The successful candidate must be confident, possess a cheerful disposition, have excellent customer service skills and be polite with a warm, friendly and enthusiastic personality.
- You must be punctual with the ability to prioritise your work.
- You must be able to follow specific instructions and be accurate when documenting and passing information.
- You must have the ability to be flexible and be IT literate.
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Hours of Work
- To cover reception staff who are on holiday, sick etc, you will not have any normal hours of work and are not guaranteed any hours of work.
- You will be given as much notice as is practicably possible.
Additional Benefits To You
- Free parking
- Free use of on-site swimming pool, sauna, hot tub
- Staff discount in our on-site Café and Accessory Shop
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