Four Seasons Hotels and Resorts
Casual Spa Therapist
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About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper's Cut (Modern Steakhouse), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)
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Casual Spa Therapist
Four Seasons Hotel London at Tower Bridge
At Four Seasons, wellness is about creating exceptional experiences that help guests relax, restore, and reconnect. Our Spa team delivers personalised treatments and genuine care within one of London's most luxurious wellness destinations.
Four Seasons Hotel London at Tower Bridge is seeking a Casual Spa Therapist to join our Spa team.
About the Spa
Located within one of London's most iconic buildings, The Spa at Four Seasons Hotel London at Tower Bridge offers a luxury wellness experience in the heart of the City. Combining exceptional facilities, world class treatments, and a highly personalised approach, the Spa provides guests with a sanctuary dedicated to wellbeing, relaxation, and balance.
The role
As a Casual Spa Therapist, you will perform a variety of treatments in line with Four Seasons standards while creating an environment of comfort, care, and tranquillity for every guest.
You will deliver personalised experiences, adapting treatments to suit individual needs and preferences while ensuring the highest levels of professionalism and guest service.
This role is ideal for an experienced therapist looking for flexibility while working within a luxury spa environment.
What you will do
- Deliver a range of face and body treatments in accordance with Four Seasons treatment protocols
- Consult with guests to understand their requirements and tailor treatments accordingly
- Provide exceptional guest care throughout the spa journey
- Recommend treatments and retail products confidently and professionally
- Maintain treatment rooms and spa facilities to the highest standards
- Ensure all guest records are maintained accurately
- Support the Spa team in creating a welcoming and relaxing environment
- Maintain excellent hygiene, health, and safety standards at all times
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What we are looking for
- Recognised beauty therapy or massage qualification such as NVQ Level 3, CIDESCO, CIBTAC, ITEC, VTCT, City & Guilds, HND, or equivalent
- Previous experience within a luxury spa, hotel spa, or premium wellness environment
- Excellent understanding of guest care and five-star service standards
- Strong communication and interpersonal skills
- Excellent personal presentation and attention to detail
- Good spoken and written English
- Right to Work in the UK
What to expect
- Casual role with shifts offered based on business needs
- Flexible working pattern including weekdays, weekends, evenings, and public holidays
What we offer
- Competitive hourly rate plus treatment commission based on hours worked
- Flexible casual working arrangements
- Excellent training and development opportunities
- Complimentary meals while on duty in Pepys Cellar, with refreshments available throughout the day
- Opportunity to build experience within a global luxury hospitality brand
- Uniform with complimentary professional dry cleaning
- Access to Stream for greater pay flexibility
- Annual themed team events and regular social, charitable, and sporting activities
Join our Spa team
If you are passionate about wellness, committed to exceptional guest care, and looking for flexible work within a luxury spa environment, we would love to hear from you.
We look forward to receiving your application.
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