Durham University
CASUAL - Undergraduate Durham Student Ambassador
Durham
Posted about 18 hours ago
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Job Description
Responsibilities and Requirements of the Role
- Assist with in-person on-site recruitment/conversion events, such as Open Days, Post-Offer Visit Days, Discover Durham Tours, Confirmation & Clearing and Congregation in a range of roles including setting up and dismantling equipment, presenting, signposting, staffing stands and delivering campus tours.
- Assist with digital recruitment and conversion activity such as online open days and department or college-led webinars.
- Travel to and assist with external events such as UCAS Exhibitions, School Careers Fairs, Higher Education Fairs and school visits.
- Produce content for blogs and vlogs such as video or written testimonials, quotes and webinars.
- Support the delivery of residential/summer school activity.
- Become a Unibuddy and respond to prospective students’ messages and moderate forums.
- Ad hoc: online research, printing signage, moving equipment, department/college activity, photoshoots, call campaigns and focus groups.
- Provide mentoring to prospective students.
- Escalate queries appropriately.
- Complete all required training within 2 months of starting the role.
- Monitor and reply promptly to emails from Ambassador Coordinator and other staff and arrive to work on time.
- Have an enhanced DBS check completed.
Person Specification
- Currently a Durham University undergraduate student.
- Ability to act as a role model for your course of study, College and the University.
- Ability to enthuse groups and individuals about progression to higher education.
- Ability to deal with confidential information and sensitive situations and adhere to safeguarding protocols.
- An awareness of the process of applying to Durham University (college allocation process).
- An awareness of issues relating to progression to higher education.
- Demonstrate a non-judgmental and empathetic approach.
- Confident in dealing with a range of people including staff at schools, parents and prospective students.
- Excellent communication and interpersonal skills and the ability to independently present PowerPoint slides to and host workshops with school and college students, teachers or parents.
- Ability to take initiative in challenging situations.
- Willingness to work across different projects and engage with different opportunities offered in the role.
- Represent Durham University positively at all times.
- Ability and willingness to travel independently using public transport.
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Key Activity
- Event
- Undergraduate Open Days: June and September
- Undergraduate Post Offer Visit Days: March and April
- Online Sessions: November, March, June/July
- Residentials: Summer residentials in July & August
- In-school and school group campus visits: September to July
Video Task
- For all video submissions, please forward them to Meghan Taylor at
durhamstudent.ambassador@durham.ac.uk. Your “talking head” video should NOT exceed 2 minutes.
Questions for the Video
- A potential applicant asks: “Durham seems great, but I just don’t know if it’s for me”. How would you answer?
- Why do you want to be a Student Ambassador?
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Application Process
- Upload a cover letter using the template below to demonstrate how you fulfil the person specifications.
- Include a link to your talking heads video.
- Include your hobbies and interests.
Cover Letter Template
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Person Specification
How you meet this specification:
- Currently a Durham University undergraduate student.
- Ability to act as a role model for your course of study, College and the University.
- Ability to enthuse groups and individuals about progression to higher education.
- Ability to deal with confidential information and sensitive situations and adhere to safeguarding protocols.
- An awareness of the process of applying to Durham University (college allocation process).
- An awareness of issues relating to progression to higher education.
- Demonstrate a non-judgmental and empathetic approach.
- Confident in dealing with a range of people including staff at schools, parents and prospective students.
- Excellent communication and interpersonal skills and the ability to independently present PowerPoint slides to and host workshops with school and college students, teachers or parents.
- Ability to take initiative in challenging situations.
- Willingness to work across different projects and engage with different opportunities offered in the role.
- Represent Durham University positively at all times.
- Ability and willingness to travel independently using public transport.
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