Casualty Claims Adjuster

Casualty Claims Adjuster - 12M FTC

City of London - Hybrid

Key Responsibilities

• Contribute to portfolio profitability by ensuring claims are assessed and managed appropriately, with a strong focus on achieving fair and commercially sound outcomes.
• Identify and maximise subrogation and recovery opportunities while ensuring claims-related expenses are effectively controlled.
• Directly manage and proactively handle allocated claims to a high standard, identifying opportunities to create value and protect the organisation's position.
• Assess, negotiate and resolve claims effectively, applying sound technical judgement and maintaining appropriate claims strategy throughout the lifecycle.
• Manage allocated claims through to satisfactory resolution for all relevant stakeholders, with a focus on minimising claims lifecycles and reducing the number of static or inactive claims.
• Maintain accurate and comprehensive claims records, ensuring appropriate documentation and reserving throughout the claims lifecycle.
• Support the preparation of internal and external claims reports, providing accurate and timely information as required.
• Ensure all claims activity is conducted in accordance with relevant regulatory requirements, market standards, internal procedures and agreed performance measures.
• Operate and maintain appropriate claims controls, escalating issues and risks where necessary.
• Act as a key point of contact for internal stakeholders and functions, including Underwriting, Exposure Management, Reinsurance, Operations, Delegated Operations and Compliance.
• Work collaboratively with colleagues and external stakeholders to achieve efficient and commercially appropriate claims outcomes.
• Contribute to the ongoing improvement of claims processes, controls and handling standards.